Riu Turquoise - All Inclusive

Absolutely amazing place we had so much fun ! Thank you Riu Creole

It was awesome staying there but there was a hiccup at one point, we booked the place to have access to the sauna and jacuzzi and it was closed during our stay without notification, so instead we decided to have a warm bath but the water from the bath was yellowish.. that said.. they changed us rooms, also gave us a bottle of champagne and a free 50mins massage session.. in all though, it was a nice place, the food was awesome and lovely atmosphere!

The worst holiday, the rooms were dirty. Hair is everywhere, the beds were wet. The air condition didnt work. I dont recommend it at all! Its a diaster. The Food is everyday the same. Not a big option . Pool was ok. No sunbeds at the beach you have to take them yourself

Beautiful hotel, in great grounds, with a good beach. That is the only highlight for this hotel. Our break was meant to be a recharge, and a little winter sun. Sadly that has not been the case due to poor management of public areas. No matter where you are in the resort the squeal, and screaming of children is not far away. At the pool, there is a lovely swim up bar, with clear signage as adult only, but more often than not children out numbered the adults. Are adults raised this via the app, at reception, and at the bar but no change throughout the week In the evening there is a bar at reception, and the entertainment club. The club is your usual mix of entertainment and engaging for children. This is obviously not enough for some as the reception bar had hoards of children running, screaming, and running over furniture. This was whilst at least 5 members of staff loitered with no interest. I would not recommend for adults, or for those with well behaved children.

We are a family of 6 who are currently waiting for our airport transfer from the RIU Turquoise after a wonderful 14 night stay. We have stayed in various RIU hotels all over the world, including Maldives, Cape Verde & Fuerteventura & have never been disappointed, this new build was no exception. The hotel is beautifully kept, absolutely spotless, the housekeeping staff, gardeners & cleaners are relentlessly assuring everything is sparkling. On arrival we were welcomed by the lovely Vickesh who was warm, friendly, informative & generally exceptional. He continued to be so helpful throughout our stay, arranging bookings in the speciality restaurants when we had minor issues with the app & always offering efficient service in an individual & professional way. Management are always on hand around about the site, taking time to chat to guests & and take on any feedback. The main restaurant service was excellent, special thanks to the lovely Suzy & Juliet who were our servers on many occasions & are an absolute credit to the RIU team. The food in the main restaurant was fresh, plentiful, & of a great standard when it comes to variety. We stayed for 2 weeks, used both the speciality restaurants & were always very happy with the meals. The chefs work exceptionally hard to ensure the food is fresh / replenished & presented well & we were never bored with the selection. The pools were excellent, we mainly used the quieter one which is a great size & comfortable temperature. The setting here is stunning.. at one end of the beach you are at the foot of Le Morne Brabant where you can see kite surfing daily. Further along towards the Palace side of the hotel the waters are Turquoise & calm. We have had the most magical time here in Mauritius & will be very sorry to leave.

Travelled with my sister and stayed 15 nights here in Mauritius. Is the hotel perfect? No. But then what hotel is. Is this a great hotel? Yes. We arrived at 11.45am and as per the RIU standard we were unable to check into our room until 3pm. No issue as there is a great courtesy room set up next to the lobby bar. Have some beachwear/sun cream at the top of your case and head to the pool/beach and start your holiday - just ask reception for your beach towel cards early. We didn’t need to use the reception desk much during our stay but the staff were always helpful and polite. Any issues were sorted that day (our minibar was not stocked on one day. This was restocked within an hour). Rooms are fine and have everything you need. Beds comfy. Housekeeping polite although didn’t always leave enough towels! Food Yes, the breakfast is the same everyday. Eggs, bacon, sausage, beans, French toast, omelettes, pastries, porridge, selection of breads, pancakes, cold meats and cheeses, cereal, fruit, yogurt, salad. What more do you want?! Snack bar does exactly what you would expect. Burgers/hot dogs/chips/onion rings and salad. Nothing fancy. Main restaurant for lunch and dinner always had something. As a fairly fussy eater there was always a few options for me. They do cook the steaks medium but then sit under the hot light and continue to cook. If you want it well done ask the person on the grill and they are more than happy to cook it to your taste. I think I might have eaten my own body weight in prawns during the course of my stay. Chouhan is an absolute darling and will look after you here. The app to book your a la carte restaurants isn’t the best. We found that these booked up quickly and managed to book 3 times in the steak and once in the Indian. Tip: if you are awake at midnight go on the app then this is when we could get reservations. Kunal and Christopher in the steakhouse were amazing. You were never left thirsty and the surf and turf was great! We didn’t find the pool unclean. In fact quite the opposite. The only day there was a slight issue was when the grass had been cut and the breeze blew the cuttings poolside. It is very windy poolside. But when the wind is missing the heat is almost unbearable! Please do not be surprised by this. The hotel is advertised as a kite surfers paradise and it certainly is. Go watch these guys on the beach. The hotel cannot change their position on the island! If you are put off by the wind. Don’t book here! The swim up bar is supposed to be over 18s only. Unfortunately this is not policed and a few times we had our beers/cocktails topped up with pool water thanks to unruly children. There are signs though. That unfortunately parents seem to ignore. The staff in the bars are amazing. Special shout out to Patrice, Yash, Manish and Sachin in the pool bar/sports bar. These guys kept us well hydrated and regularly were pouring our two beers as we got in the pool or walked through the doors of