Yumotoya

老温泉酒店，設施有點陳舊，服務員也都是是上了年紀的，衹能用翻譯軟件溝通。 小套房大小還可以，日式榻榻米太硬了睡不慣，公共浴池池子不多，但很熱，最驚艷是6樓的私人浴池，不用預約，先到先得，能看到城市景和遠山 晚飯和早餐的套餐一般般，衹能管飽

The hotel overall, and my room specifically, had a lot of wear and tear: the western portion of my room had sizable stains on the carpet and splatter marks on the walls (The tatami portion of the room was fine). The hallway carpet was also stained and lumpy in places and the wallpaper was peeling. The 4th-floor bath also showed signs of wear; slats were missing from the trellis over the outdoor portion. The 6th-floor bath for groups or couples included more conveniences, such as lotions, razors, toothbrushes, and a playpen that a baby could sleep in, but one of the lights flickered the entire time, making it difficult to relax. The most disappointing part of my stay was the lack of clarity in the reservations portion of the website. I'm a website-savvy person who has stayed in ryokan before and I can say there was *zero* indication in my reservation that I had chosen a package that did *not* include the traditional kaiseki dinner that one expects -- and understands to be included -- in a ryokan stay. Upon checking in, I was shocked and disappointed to find out that I had no dinner provided that evening and that I would have to look elsewhere. The staff did nothing to try to help or explain; they suggested I go to a konbini (convenience store). It was so disappointing and left me scrambling to find dinner in a very quiet part of town. Yumotoya's reservation system (I found it through *******) should include a written notice or warning if a reservation does not include dinner; otherwise it is easy to feel tricked. The kaiseki breakfast was decent and the woman serving me was kind.