Divinity by Audra Hotels

excellant staff... very polite... The room service and cleanliness was very good. The location from most of the visiting sites in Mathura is very near.

location wise it's one the best place to stay , but overall amenities are on a different low level and especially no pest control evident. scope for improvement a lot

Wash room not supply proper water and lift not working at hotel room allotted 2nd floor food is not good rats so high

The restaurant won't add the bill of food to the room account. There was only hot water in the shower and cold water was provided in the bucket after 1 and a half hour delay. The flush button of the commode is stuck and has to be twisted each time you press it to turn the water off.

Shame about the toilets. All toilets are not kept clean. They smells so bad and facilities are rundown and dirty. The toilet near the foodcourt is the most dirtiest and is stinking like hell... Staff including GM hotel is not responsive after bringing forth the issue.

This is an average hotel, so don't be impressed by the fancy and glittery pictures. The only good thing about this is it's proximity to janm bhumi and it's best among worst in this entire area as you won't find any good quality hotels around. Rooms are not well prepared before guest arrival. We had to ask for toiletries, dental kit, tissue paper, bath mat after checking in. Breakfast is served only after 08:30 am so don't include this in your booking if you are looking for early check out. Furtniture, taps, showers are not in best condition and show signs of wear and tear. Bathroom latch was broken. They need to improve on preparing the room for guest experience as the first impression is always built during the first 5 minutes of entering the room. Overall not worth spending 4750 rs for one night without meals. I found better options in vrindavan.