Divinity by Audra Hotels

The restaurant won't add the bill of food to the room account. There was only hot water in the shower and cold water was provided in the bucket after 1 and a half hour delay. The flush button of the commode is stuck and has to be twisted each time you press it to turn the water off.

Not as shown in the pictures. Seems run down. Service staff was good. But property itself was not good. Bedsheets and quilts were dirty. Shower heads, and taps had mold all over. Rooms were very small and restaurant smelled bad.

This is an average hotel, so don't be impressed by the fancy and glittery pictures. The only good thing about this is it's proximity to janm bhumi and it's best among worst in this entire area as you won't find any good quality hotels around. Rooms are not well prepared before guest arrival. We had to ask for toiletries, dental kit, tissue paper, bath mat after checking in. Breakfast is served only after 08:30 am so don't include this in your booking if you are looking for early check out. Furtniture, taps, showers are not in best condition and show signs of wear and tear. Bathroom latch was broken. They need to improve on preparing the room for guest experience as the first impression is always built during the first 5 minutes of entering the room. Overall not worth spending 4750 rs for one night without meals. I found better options in vrindavan.

Lift not working - wash room very very small unable to move the body also - ac not working properly - food worst - raised request for early check-in at 08. 00 am and also the front-office executive spoke to me immediately after booking rooms on the site and promised to give atleast 1 room and other rooms as per availability we have gone to hotel at 7. 30 am and he has given that one room at 9. 50 am simply saying other guest has not checked-out by which all our program is collapsed - rude behaviour saying if u want wait or get away this is the language

I would suggest this hotel for enemy. Very bad maintenance and awkward smell 24*7. Poor hospitality. Only good thing in this hotel is it's near to krishna janmasthan gate. Radhe radhe

Highly stingy on water and breakfast