Sant'Angelo, Matera - Small Luxury Hotels

The rooms at SA are actual caves. Our room had a small door and a small window. Consequently, the room was very hot. We could cool it down unless we left the doors open. The bed was fine, but the pillows were memory foam, which I don’t like. I asked for a different pillow, but there weren’t any. Ultimately I stuffed the hotel robe in a pillow case. Our bathroom door was see-through glass. I love my husband, but I don’t want to see him using the toilet. I don’t want him to see me using the toilet. Some things should remain a mystery. Had I known about the see through glass, I never would have booked the room. The breakfast buffet was lovely and the decor in the dining room was stunning. There are quite a few stairs at this hotel, so if you have mobility issues, think twice about booking here.

While the location is excellent, I felt as if the Sant'Angelo charged 5-star prices for a 4-star experience. A lot of things felt tired or worn out -- starting with the "Welcome" card in the room that clearly had not been switched out for some time (it was dinged and bent and dingy). The floor in the shower was chipped and cracked, the furniture in the breakfast room needed a fresh coat of paint, etc., etc. Overall I felt that for approximately the same price we got much better accommodations and service in both Lecce and Ostuni. I would not recommend the Sant'Angelo to others.

An outstanding experience from start to finish! The room was not only spacious and spotless but also designed with comfort in mind, making it the perfect place to unwind. The facilities were modern, high-quality, and well-maintained, exceeding all expectations. The staff was exceptionally welcoming, knowledgeable, and genuinely attentive to our needs, always going the extra mile to ensure a memorable stay. The location was also ideal, adding to the overall convenience. We’re already looking forward to our next visit!