Hôtel Mercure Paris Massy Gare TGV

Je trouve parfait l’hôtel. Un excellent accueil avec la jeune dame à la réception très joviale et très disponible. Il faut cependant revoir le menu du p’tit deujeuner pour plus de variétés.

a good place to stay if you are on a business trip in Massy: good location (close to the train stations), quiet and convenient rooms (perhaps more conveniently located power outlets would be nice), good WLAN, great breakfast, friendly and helpful staff - basically all you need

Literally horrible experience, staff at breakfast behaves very rude, they don't explain when asked about ingredients of food. Housekeeping staff took out money from sing bag, even after saying don't enter our room, we are okay with it not being cleaned. Horrible experience, never never opt for this property.

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

...the breakfast after a holiday. I've spent here 4 nights in total, 2 nights during 2 consecutive weeks. The first night was after a holiday in France. This meant that you could only get breakfast in the room pre-ordered. That had consequences that the croissants and egg were not warm anymore. The parking is very good with a wide entrance and enough spaces available. The upgraded room: Privilege, that I got because I'm an ALL member, was a bit disappointing in amount of m2. For an upgraded room you'd expect a bit more. I guess though that these are the best rooms in this hotel. Bed is good, TV working fine and bathroom functional, just not a lot of space on the toilet. Breakfast in the restaurant is very very good. Plenty of choice with kind staff. I still don't get why we need to use the long clothespin for the food :)

Je suis venu en mai. Je devais disposer d'un tarif affaire négocié par mon entreprise La réception a plusieurs fois changé de version pour ne pas m'en faire bénéficier. Le dernier jour, ils finissent par me dire qu'ils me feront le tarif lorsque je pars de l'hôtel. Finalement la directrice refuse d'appliquer le tarif en prétextant une excuse vraisemblablement fausse (les tarifs seraient applicables seulement à certaines dates, ce qui semble faux, je n'ai jamais entendu cela malgré mes nombreuses réservations) en envoyant un mail. Elle m'envoie ensuite un message surréaliste et totalement non professionnel car elle n'est pas contente des avis que je laisse sur son hotel. En complément, chambres minuscules et surchauffés, de vrais étuves, et cela sent la cigarette à plein nez. Bref, à fuir, affreux.

Hôtel à quelques mètres à pied de la gare Massy TGV et de la gare RER de Massy Palaiseau juste derrière, la salle de petit déjeuné est très agréable et le buffet est assez varié. Les chambres sont propres, j'y ai passé deux nuits séparées la même semaine, la deuxième chambre était plus petite, mais tout aussi confortable, insonorisation OK, literie OK, et salle de bain propre.

J"ai zu une bonne expérience dans cet hôtel avec un restaurant. L'hôtel est situé à 100 mètres de la gare RER et TGV de Massy TGV L'equipe est sympathique et accueillante. Parking au sous-sol très pratique également. J'y reviendrai certainement lors de mon prochain déplacement à Massy.