Maspalomas Resort by Dunas

Very nice resort. Our bungalow was renovated and spacious, two bedrooms: one with 2 single beds, one with huge double bed (very comfortable). Living room with sofa and a kitchen. Ouside terrace with a table and chairs, very nice in the evening. Cleaning is well done. Two swimming pools, the main one could be bigger, sometimes it was crowded (during fitness and other entertainments). It was easy to get sunbed in the morning, later it was harder but always possible to find one or two available. Pool towels are available for a deposit of 10 eur each but very good quality. Various and very good food. Freshly prepared fishes and meats every day. Good variety of vegetables and fruts. Beach shuttles available in the morning 9-12 (to the beach) and in the afternoon 13-17 (back). Very nice walk to the beach (about 20 minutes) and to the shopping/restaurant area. Car rental stand in the hotel. Easy way to rent a car, very convenient as car keys are returned on the reception at any time in the evening. Plenty of parking spaces outside the hotel.

Fabulous! Arrived 31st July 2025. Did have an initial problem with our room but it was sorted out promptly. New rooms very clean and near to pool. Food amazing, different theme each night, lots of choice available also a kids food area. Lots of activities for all ages. Lots of space and beds around the pools. The free bus to the beach a good idea but the actual beach is a sandy beach but rocks in the sea so can bang legs etc but still clean and busy. Lovely hotel would definitely return!

The very kind waiter Sander and Matou, Alina and Montse really made our stay unforgettable. They are the kindest people we met. So sweet for kids and very helpful with everything. Nice entertainment and camel ride and beach nearby. Very comfortable for kids! Cosy rooms. We had a very lovely stay and will come back.

The hotel is 20 min walk from the beach and The Dunas via the river side . If you go out at night you can catch a bus for €1.40 into the Promenade. The hotel provided an excellent variety of food for breakfast, lunch and dinner . Special mention to Jorge that welcome me to every meal and to Esther. Michel at reception recommended different tours of the island. Ilario was a great guide with lots of knowledge of the Dunes vegetation and paths and Daniel was very easy to talk to . I found everyone very friendly and welcoming

amazing experience and staff, I really do recommend this resort!! Beautiful landscape and houses. Perfect for holidays 🤩❤️🥰

Absolutely adored our week with you. Stayed 2 adults 2 children & a baby. Food was outstanding and selection fantastic. I am vegetarian and the variety was perfect I never went without and we loved the themed nights there was little repetition. Loved the self serve wine bottles in the restaurant. On our first night we found no air con and while reception were aware we were not told. Told it could not be fixed, and told they have no fans. With a 4mo this was unacceptable and a very kind staff member gave us her own person fan for the night. Outstanding service. We were then moved to a bigger and beautiful apartment. Mistakes happen and this was rectified perfectly. Apartments were lovely and spacious, we had a pool view and this gave us our own sun beds. HIGHLY RECOMMEND paying a small extra for pool view for this luxury. Pools were both perfect for any ages. Staff were all really lovely and attentive OTHER THEN THE ENTERTAINMENT STAFF. Avoid if you are English or should I say they will avoid you. They wish every one a good day but if you had an English band they would look at the floor. They ignored our children, offered shots at the pool to EVERYONE OTHER THEN ENGLISH BANDS. It was shameful and embarrassing. There is also a lovely rooftop bar but English were refused entry during our stay including a white party. This is not explained anywhere and is the ONLY thing that let's this hotel down. There may be extras for certain guests but you should never be made to feel like dirt. And sadly the entertainment staff did that. 5* hotel if the entertainment staff gained manners.