Suites & Villas by Dunas

Vi har lige haft vores sidste dag med at bo i 10 nætter på dette hotel. Alt i alt havde vi en dejlig ferie med fantastisk vejr. Et par stum desværre er det vigtigste, at selvom vi har betalt for alt inklusive, giver de ikke flaskevand. Vi fik ikke leveret noget ved ankomsten, så bad en bartender om at få at vide, at du kan få et glas ellers går du til supermarkedet, som ligger mindst 10 minutters gang fra hotellet. Har aldrig skullet købe vand før på et hotel med alt inklusive. Jeg synes bestemt, at dette skal tages op. Også aftensmaden serveret på kolde tallerkener er ikke god. Kunne ikke tage fejl af suiten, vi boede i, og alle steder var skinnende rene, men af ​​de nævnte årsager vender vi desværre ikke tilbage.

Only getting around to review now, we stayed here in august, group of 8, couple of children and adults. Hotel is very nice, spread out but all on one level so good for anyone with mobility issues. Food was of a good quality and plenty of it, always tables available and no major issues. Pool area is nice, games in the pool were great fun and water polo can get very competitive, overall we loved the pool, always beds available and staff would remove towels if placed before 10am. There is a sports bar by reception that would show any sport you wanted, I watched the F1, the drinks there are now included but if I had to go into town I would have paid anyway, and it saved me the walk. Location is handy for the town just a 3/4 mile walk, with nice shops and restaurants if you want a change, just €5 taxi ride if you don’t want to walk. I would recomend this hotel, kids pool could do with slides. Entertainment was generally good but the lion king show was excellent, really well done to the staff, kids loved it.

Had a great time at Dunas suites and villas. service, food, drinks everything was very good! Entertainment was superb for the kids especially bandit Anthony and Rey. Kids had a never forgetting vacation thanks to them! Thanks Guys! Bing Bong

Rooms are comfortable and clean , food is great , delicious , the Asian night was our favorite, the cleaning ladies have very beautiful uniforms and make up , I have a cleaning company in Poland and I like professionality when it comes to those things , very welcome with the hotel , and I would like to add a big thumbs up for Antony the one that made our vacation so much better!!!!! And he’s very busy working very hard and he makes the best sangria ever!! In Gran Canaria!!!!! Wooooo

Despite a 2 and a half hour delay at a frozen Birmingham airport, we have no complaints about the flight or the service or the help we received from the assisted travel staff. You will see below that all the areas you have on the list are marked at excellent, but there is one area that is not within the list, which completely ruined the holiday, FOOD. Whilst I believe we have marked everything fairly, the standard of food at this hotel in 2024 was brilliant, in 2025 it had plummeted to totally unsatisfactory. The food was often warm at best and meat would be chewy or full of gristle. You would often have a plate of food where the meat would be warm and the vegetables cold. Only in our last two evening meals did the standard improve. Breakfast was no better. I gave up eating cooked breakfast and instead had a bowl of cereal, I knew what I was getting. I love Churros, and on day one made straight for this, only to find they were cold and stale. Unfortunately, I never managed to find the Jet2 rep, where I would have lodged a complaint. It was a shame because the staff were wonderful and this spread to the bars and the pool and the cleaning staff. The standard of the food did not reflect on the standard of the staff, and the rest of the hotel was wonderful. Therefore, the standard of the food has dragged the overall rating down from what was clearly going to be a 5.

We had a Pleasent stay - could be uograded with the gym and pool roules - but was in nice walking distance to the Beach/restaurants so you could get out of the ressort easily. Nice with 2 playgrounds for the kids and a kids zone pool area