cheiling
13. marts 2024
First room we were put in has the toilet running, lights and tv were on, the refrigerator didn’t work and was actually warmer inside the fridge than in the room. Second room was on first floor near the front door and was very noisy until late at night. The shower head mount was broken and the shower head was tied up to the bar with its own hose - very inconvenient to shower when you have to squat down to wash your hair or untie the hose the move/use the shower wand head. TV didn’t work right, kept freezing for a few seconds (no matter the channel) every couple minutes. Front hotel doors were propped open and people were outside smoking- the smoke was being drawn right inside the building and into our room. Was also very disappointed that there was no coffee pot or coffee in the room, and none available in the lobby. When we checked out early in the morning at 5am, we couldn’t find anyone working at the hotel - took about 10 minutes at front desk, called out down the hallways, called “0” from courtesy phone, called front desk from outside phone, and never did find someone to check out with so left keys in room and left. Called hotel repeatedly after leaving to let someone know we left, after 3 hours finally got ahold of someone at front desk who said they couldn’t find the night attendant either. On a positive note, the staff that we did talk to were very friendly and helpful. Very, very disappointed in the hotel stay.
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