Hôtel Mercure Marseille Centre Vieux-Port

The location of the hotel is excellent, it is in the Bourse building of the Old Port area and within walking distance to the port area and museums. Service is good, and the front desk staff is friendly and helpful.

Hotel has nice decorated hall, bar and private parking. Staff at the reception was polite and often did their best answering our requests, but sometimes they were more eager to explain us all the rules and cared not much. Bar closed around 10 pm. It was not a restaurant, most of the dishes from menu were absent and there were not much to eat at all. There were no bathrobe and slippers which is pretty not standard for 4 star hotel. Breakfast was not good. Everyday was one sort of ham, sausages and scrambled eggs, croissants and yogurt with fruits. It always ended at 10. Not even longer on weekend. Staff at the breakfast was so arrogant. I felt superfluous. Cleaning was okey, but very chaotic, they always forgot black tea or towel or paper or etc. Always pushing reading lights into pillows - this is crazy. Room, bed, pillows, bathroom, tea facilities were convenient. Nice pictures of Marseilles, nice colors of the furniture. A/c was good, but not the coldest, though we were in the hot period where it was 40 outside. Windows are not big, no balconies, so it is a little bit gloomy. Shower and wc worked good. There was grocery shop just around the corner and shopping mall. Hotel has strange location though everything seems close on the map, in fact we never walked even to the Old Port, because for us it was too much walking. But it was convenient to use a car with private parking. This made our trip really good.

We had a great time. The room had a bathtub, it was very confortable to stay in. The hotel staff was very helpful. You can get snacks and food from vending machines which is very useful.

Great location - modern & comfortable hotel. Water & coffee machine were ideal!

La vue de l Hôtel est pas mal

Top staff tres gentille 10/10