Mövenpick Hotel Mansour Eddahbi Marrakech anmeldelser

Vi er tvunget til at give en dårlig vurdering, fordi skønheden ved hotellet og infrastrukturen ikke var nok til at få os til at sove om natten! Faktisk tog vi en prestigesuite til mere end €350 pr. nat, og vi blev vækket i løbet af vores 3 nætter af pander og haner fra kl. Der er 7 sider og en hane, der strejfer frit i komplekset, og de skriger meget højt lige uden for dine vinduer. Hotellet gjorde absolut intet trods vores opkald frem og tilbage til receptionen!!! Vores 18 måneder gamle søn var meget træt, og vi er glade for at være vendt tilbage til Paris for endelig at kunne sove normalt.

Vi ankom til et hotel med 4 værelser til par, hotellet er udstyret til en meget høj standard, møblerne er meget autentiske og giver god inspiration, vores værelser lå i "Zidaan" bygningen, det er standard værelserne, så vi var meget tilfreds, værelserne er rene, servicen er fremragende i receptionen og fra serviceudbyderne har hotellet en meget god morgenmad Godt med autentisk marokkansk mad. Og jeg kan sige, at vi var meget overraskede over at finde ud af, at der også er en synagoge og en kosher-restaurant, hvilket hjalp os meget som jøder. Mange tak, vi vender selvfølgelig tilbage!

Always a wonderful experience staying here. Big shout out to all the reception staff and other team members for their excellent service and a hospitality level that exceeds expectations.

Its clean and has good service. Breakfast was average. Location is good for travel by car too far to walk to the shops and restaurant. The room was clean and comfortable.

Beautiful building and garden, but don’t expect 5 starts standards. The hotel needs a makeup

If you like waiting this place is for you! Whilst most of the staff are friendly, there is a serious lack of urgency in their service. Whether it was checking-in, ordering drinks, or asking for a towel by the pool, you’d always have to wait. This is quite a surprise given the number of staff working - it is unbelievably painful to see plenty of resource around, yet all lack a sense of urgency and ooze inefficiency.

Hotel is old witb nice location. However, check in and breakfast usually have long lines. Elevators are not working properly for 5 star hotel. Bathroom draining and odour are terrible. I haven’t expected this situation for 5star hotel. Staff are very friendly and welcoming specially ZOUHAIR in breakfast service.

Choose this hotel because they have huge area for sun bathing, interior design is good, need to take the cab all around the city. Only thing hotel can improve is hotel guest left the sun bathing chair without taking away their towel so hotel guest came in the late afternoon may be so confuse to find the free chair. Hope that hotel can improve to monitor this better in the future

Always love staying here. Had the delixe room and it was amazing. Will be back again.

I had very good time and everything were wonderful

Had a terrible experience at Movenpick Hotel Marrakech. Initially given a noisy room, then moved twice due to dissatisfaction. Final room on the 5th floor faced a nightclub, disrupting sleep. Despite multiple complaints about noise and malfunctioning safe, no effective action was taken. Money was stolen, and the hotel's response was inadequate. Lack of cooperation in resolving the theft issue, and a demand to involve the police on our departure, added to the frustration. The offer of a complimentary night came too late and was declined. Poor service, disregard for guest satisfaction, and lack of accountability make me strongly advise against staying at this 5-star hotel.

Génial

Excellent breakfast and concierge service! Staff were very friendly in general. Room was clean but no toothbrush was available. Yoga class was good with reasonable price. Spa service could have been better if more explanations during the treatment were given. Perhaps a new pair of shorts after Hammam before massage.

good I like this hotel