Gæstebruger
1. juni 2024
My recent stay at Equity Point Hostel in Marrakesh was extremely disappointing. From the moment of arrival, the reception staff was rude and unprofessional. Despite booking for multiple guests, we were only provided with one key room and locker, with additional charges for extra keys. The condition of the facilities was appalling, with pillows that were torn, stained with blood and mold, and with pillowcases that only fitted half of the stained pillows. Towels for both the floor and face had to be paid for separately, and on my second night, all the covers were removed from my bed for no reason. Once asked for one, they gave me one with stains of blood. The only redeeming aspect was the food, with decent breakfast options and satisfactory dinner offerings. However, this does not justify the numerous issues encountered during my stay. Overall, I cannot recommend Equity Point Hostel to anyone. It's simply not worth the money or the patience required to endure such substandard treatment.
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