Valeria Madina Club - All Inclusive

Staff were hospitable and the food taste good with different varieties lots of fun within the hotel

Great hotel great location. The food was great but the only things are the all inclusive drinks.

We arrived yesterday, a family of 4...we have already booked to leave for another place as can't face a week at this "hotel". Before I write, I'd also like to say I am a travel consultant with 25 years in the profession and have NEVER felt the need to leave a hotel after 1 day. The "food" in the buffet restaurant is disgusting. Can't really say any more about it...we took a photo of what looked like a cockroach in the lettuce bowl. Birds having a field day inside the restaurant (not outside) on the unattended food areas. Plenty of full plates left on many tables...that tells it's own story. 4 star....3 at an absolute push. No aircon... it's to be 31C this week, but that's not "hot enough" for aircon in rooms Asked for a fan...no have. Drinks on all inclusive....horrid. Wine...local Moroccan wine...horrid. Wifi....crap/non existent unless you are stood on the reception area, and then it is still rubbish. Animation activities...all in French. We are in a room in block 6...the stench outside is almost too much to bear. Bar and food areas next to water park...closed, meaning a trek to other side of resort to get drinks. Rooms....basic as they come, 4 hangers in wardrobe for a weeks stay. I could go on, but hopefully you get the gist... DO NOT STAY AT THIS HOTEL UNDER ANY CIRCUMSTANCES.....and it wasn't even cheap...£4k for a week, family of 4.

Review of the hotel The hotel in general is clean and tidy; some areas could use a bit of TLC, but everything is functional. There are quite a few steps between different areas across the hotel; this was a bit of a pain with one member of our party being in a wheelchair, but all areas are accessible; just might have to take a slightly longer route. Some slopes are steep and slippery, so care is needed. There are plenty of bars scattered around with a mixture of drinks available, something for everyone, and nobody went without. Rooms are clean and tidy, could do with a bit of updating. The bed was comfortable; the mattress was on the firm side but has no issues getting my head down, nor my wife or daughter. The TV we didn’t use at all; as expected, we couldn’t find an English channel, but this didn’t bother us. The balcony was good with chairs and a table. The main concern in the room was the locking mechanism of the balcony door; this was simply a latch, although it was tight and no one could get it. I would have felt safer with a locking mechanism on the door. The balcony, for us being on the ground floor, was open onto a grass area, so anyone could walk around. The last issue we had for the room was the AC; we couldn’t work out how to make it cool enough for us Brits. If I was being picky, there was nowhere to dry your swimwear on the balcony. Restaurant Breakfast - breakfast is served from 0700-1000 and I would give it a mixed review. The food is okay as long as you have a happy eating continental breakfast, including pastries, fruit, and omelettes. There is a selection of detox juices available, including mint, orange, lemon, carrot, and beetroot. I would recommend the freshly cooked donuts. Lunch and dinner, I have grouped together; they are very similar; there is an outside cooking area where there are chips and burgers, etc., all cooked fresh. Inside there is a selection of food; there is always something to eat, but compared to other all-inclusive resorts, this feels a greater selection could be on offer. I did find all the food areas within the restaurant all over the place and tend to find by the time you have found your what you want, your food in your plate is cold. You are always offered water for the table and wine but no other drink which we found quite strange but you can always go to the bar although in another area you can go and get what ever you want. Facilities - The swimming pool is very nice with no complaints, this pool is not heated but once you are in you warm up. There is an aqua park on site although some walk away. I would use the term ‘aqua park’ loosely there are approx 5 slides some of which were not working each day and be prepare to wait for rubber rings which are required on a few of the slides as there is only a few. Also having to carry them up 4 flights of stairs can be difficult. I would recommend this hotel, but only if you’re open-minded. The entertainment team and staff primarily cater to the

Absolutely loved my stay at Valeria Madina in Marrakech! The resort is stunning, and the team there made my week-long stay truly special. Big thanks to the incredible animation team, especially Lolo, Aya, and Olaya, for going above and beyond to celebrate my brother’s birthday and keeping us entertained every day from morning till night. The food was tasty, although a bit more variety would be a nice touch to mix things up. I’d also suggest some more sustainable options for cups—paper cups were a bit of a hassle. it would be great if the staff confirmed language preferences, as most assumed we spoke French—English would have been easier for us. Overall, it was an unforgettable experience, and I’d gladly come back for another stay. See you again soon, Valeria Madina!

Me and the family went for one week and that was long enough due to the variety of food. The hotel/rooms were clean and tidy every day. We found the reception staff didn’t seem to welcoming. The water park was basic with only handful of slides- there is a shortage of inflatables so had to wait for a little while to get one and then give it back and wait again. The entertainment staff were AMAZING! However we did notice the French staff didn’t pay any attention to any English guest. But you can still see how hard they worked and how others enjoyed their Company. The English entertainment were outstanding and made our holiday, especially JOE RICCO KIMO and SPEED. The children loved them, they included us and children in everything they did and always had a smile and time to talk to us. They all work very hard and long hours and their energetic enthusiasm didn’t dim!