AsanteSanaKenya
20. august 2024
Our stay at The Oberoi, Marrakech was nothing short of extraordinary, and it’s difficult to express just how incredible our experience was. From the moment we arrived until the day we left, the staff went above and beyond to ensure that every aspect of our stay was perfect. The attention to detail at this property is unmatched. Our room was always immaculate, thanks to the diligent room cleaning and service team, who left no stone unturned in maintaining cleanliness and comfort. Their dedication to making our stay enjoyable was evident in every interaction. One of the standout features of our stay was the WhatsApp concierge service. This was an absolute game-changer, making it incredibly easy to communicate with the staff, arrange services, and ask for recommendations at any time. The convenience and efficiency of this service added a level of luxury that we had never experienced before. Room service was equally impressive, with a varied and delectable menu that catered to all our cravings. Both of the on-site restaurants, Siniman and Tamimt, were exquisite, offering a culinary journey that was both delightful and memorable. Breakfast at the hotel was faultless, with a fantastic array of options, including pancakes specially prepared for our son, which he absolutely loved. The communal pool was another highlight, pristinely clean with attentive staff always ready to assist. The poolside food was delicious, allowing us to enjoy a relaxing day by the water without having to leave our loungers. The hotel grounds are spectacular—beautifully landscaped and meticulously maintained, offering a serene and luxurious environment throughout our stay. We also appreciated the high standard of the cars arranged for us by the hotel, which made exploring Marrakech and the surrounding areas both comfortable and stress-free. The rooms themselves were a haven of luxury, spacious and beautifully designed, providing us with the perfect retreat after a day of adventure. We stayed at The Oberoi for an extended period, and the staff made every effort to ensure we had everything we needed, even offering to extend the menu if we had any special requests. This level of personalized service is what truly sets The Oberoi apart. A special mention must go to the donkeys, Brownie and Sugar, who added a charming touch to the grounds, much to the delight of our son. The gym and spa facilities were top-notch, offering everything we needed to stay active and relaxed during our stay. What really made our stay unforgettable, however, was the way the staff engaged with our 5-year-old son. The kids club was fantastic, with the staff showing genuine kindness and care, ensuring he was entertained and happy throughout our stay. The personal touches, such as knowing our names and preparing pancakes for him at breakfast, made us feel truly valued as guests. In summary, while the hotel and its grounds are absolutely stunning, it is the staff who make The Oberoi, Marrakech an unparal
Oversæt