Riad Dar Justo Hotel Boutique & Spa

Изысканный и красивый риад в медине, в тихом уголке. У нас был полулюкс на троих, двухуровневый, единственный минус - достаточно крутая лестница на второй этаж, где находится двуспальная кровать. Есть кондиционер, телевизор, фен. Нет чайника, холодильника (кому это важно). Белье чистое, постель удобная. Завтрак шведский стол, всё вкусно. Также в ресторане можно обедать и ужинать по меню. Бассейн маленький, неглубокий, поплавать в нем не получится, но охладиться в жару можно. У бассейна есть полотенца. Много зон для отдыха. До ближайшей парковки минут 10 пешком, мы позвонили в риад, и за нами пришёл человек с тележкой, который помог довезти наши чемоданы, и показал дорогу в риад. Вообще всё в этом месте доставляет эстетическое удовольствие, рекомендую!!!

Fantastic Riad & Quiet! When booking our weekend trip to Marrakesh we had a simple criteria, be close to the action but quiet on an evening, the ability to get a beer or wine if we desired and authentic with the quality you’d expect from a hotel. The Riad Dar Justo ticked all of the boxes, extremely clean, friendly and pleasant. We stopped in one of the standard rooms as I didn’t want a mezzanine floor room, I can sleepwalk so that’s a bit of a no no. The Riad itself is beautiful and great to explore, see the pictures! Breakfast is a broad selection of pastries, cakes fruit, cold cut meats/cheese toast and omelettes and fantastic French style coffee. A must by the way is to arrange transfers with them both ways, this is in two parts, minibus to the walls of the city, then a porter to the hotel, oh and bear in mind that it’s a rat run, so it would be flustering for the first getting to the hotel. All in all, we got lucky with this little gem and can’t fault it!

I visited Dar Justo on November 20, 2024, and unfortunately, my experience was marred by significant issues that I feel compelled to share to warn other tourists. During my dinner, a payment problem occurred. Despite the amount being deducted from my account (proof attached), the restaurant’s card machine indicated an error. The owner admits that their card machine was broken and that this has happened to other guests in the past. This raises the question: Why hasn’t the restaurant done anything to prevent this situation if they knew their card machines are faulty? Instead of handling the situation professionally, I was detained at the restaurant and compelled to make a second payment, with the expectation that I would resolve the refund myself—a burdensome task for a tourist in a foreign country. I felt as if I was being blamed for the restaurant’s faults and even felt scammed. Despite providing proof of payment days ago, I was accused of not paying. The management’s response was unprofessional, shifting the blame onto me rather than addressing their own technical issues. This regrettable experience stands in stark contrast to the warm hospitality I’ve enjoyed elsewhere in Marrakech. If you’re willing to be blamed for a restaurant’s faults and waste valuable holiday time, this place might offer that unfortunate experience. However, if you want to enjoy Marrakech’s hospitality and cuisine without hassle, I recommend avoiding this restaurant to prevent potential problems. Visitors are better off choosing other Moroccan restaurants like Ksar Essaoussan around the corner, or even any street food place on Jemaa el-Fnaa, which provide better customer service. I hope this feedback prompts the restaurant to improve their service for future guests.