Riad Turquoise

Riad Turquoise – uninspired, unsafe guesthouse that could be so much better. We have spent some time composing our views on this accommodation. We have decided to group them in sections. Good. The location, whilst initially surprising because it’s down a narrow alley and not very disability friendly is within walking distance of much of the south and centre of Marrakesh – the bits people want to experience. There are several good restaurants nearby. Room cleanliness and care – outstanding. The cleaning lady was exceptional. The room itself was en suite but open plan so if one person goes to the loo the other might want to step outside for 5 minutes. The air conditioning in the room was superb. Hot and cold water were always available. There is lots of cupboard and drawer space – although one cupboard needed a hinge repairing. The room is traditionally Moroccan in its décor, and space was reasonable, although we thought calling it a suite was pushing the definition a bit. Complimentary internet was mostly good but struggled when there were a couple of sets of guests. Dangerous. There are no signs or information in the room about actions in case of fire or other disaster and no fire extinguishers in the guest room. After extensive searching one extinguisher was found behind a door in the kitchen. One sign for an emergency exit was found over a door not available to guests but there were no others. Three large gas bottles are stored in the premises without any warning signs. We found a metal teapot boiling, unattended, on the gas stove more than once. Some electrical sockets are loose in the walls. There was an electrical socket right next to the handbasin in the bathroom area of our room. There was no way of contacting anyone if the workers weren’t there. Disappointing. The riad has to be measured against its promises in its advertising; we didn’t consider it luxurious or 4 star. The TV in the room was festooned with loose untidy wires but didn’t actually produce a watchable picture. The only power socket available in the room for guest use was on the extension lead for the TV and its tuner. The riad was tired, rather battered and dirty - this may have been because there were two building sites close by which also created quite a lot of noise. The loungers on the roof should have been lovely to sit and catch some sun on but were not nice when stained and dusty. Breakfast is provided, served in various parts of the riad (there is no dedicated restaurant) but is exactly the same every day – except the days when they forgot. We had omelette 3 days out of seven, yoghurt twice, no bread appeared on one occasion and while it’s lovely to try local pancakes and waffles there really should be a choice. Madeira cake is an odd thing to have for breakfast anyway and surely there is other cheese available than foil covered rectangles of processed cheese? There were three people working – the cook, the cleaner and a man who never explained what his r

We stayed in this Riad for three nights. The location is excellent for exploring the city, the room we stayed in was beautiful, the cleanliness was good, and the breakfast was excellent. But what really stands out is the kindness of the owner and the staff. For example, we had to wake up well before breakfast time on two days due to excursions, and they explained how to make coffee and serve ourselves food. Never intrusive. I absolutely recommend staying here.

What a wonduerful place to stay - like in 1001 night storys... we loved this place... you stay in the middle of town but you hear nothing at all. the stuff is soooo friendly and the riad is an absolutly dream. if you are in Marrakech you shoud stay there....

Stayed there with a large group of friends (4 families, 7 kids aged 11 to 18) in an outstandingly hot (for Moroccan standards) August. Rooms were very comfortable and clean, with effective air conditioning. The Riad overall was quite cooler than the surrounding Medina, and the two pools (one Jacuzzi and one cool-water one) provided great relief at the end of a visiting day. Day service was first class. Sufyen, the Riad manager, was very attentive and supportive and procured all kind of tourist services (Italian speaking tourist guide, minibus trasferts and excursions, full-blown hammam).

Great stay! Excellent position in the heart of chaotic Marrakech but in a silent place, the riad is very welcoming and clean. Good breakfast and dinner. Great staff, always available to support the client during the day and the night: thanks Sofiane for your smile and your suggestions!

Lovely, clean riad, with excellent host and staff. Comfortable bed, and good amenities. Pleasing decor, and lovely spots to relax and cool off. Nice breakfast, albeit quite large. Great location - close to activity, but still quiet. Highly recommend.