Riad Casa Lalla

This was our fifth trip to Marrakech and this was by far the worst Riad experience we have ever had! I booked 2 Senior Suites on the second floor and one of the rooms had a strong odor of sewer that woke up my elderly mother in the middle of the night with a bad headache and had to open the windows. When we contacted management, the manager Alex informed us that they are aware of the sewer backup in the shower, but didn't want to disturb us so they just left us to soak in the nasty odor until I demanded a solution or another room!!His solution to fix this issue was to place 2 candles in the room to cover the odor of sewer until it is fixed. I am beyond disappointed in this Riad. Although the staff were friendly, however this Riad needs major improvement. There is music band playing until 10p.m every night which we could hear loud and clear inside our rooms on the second floor. Our 2 years old who usually goes to sleep at 8:00p.m. was wide awake until the music stopped playing every night. Do not come to this Riad if you have children, it is very loud, smells like a sewer and is not child friendly.

I was pleasantly surprised by this refined, romantic riad in Marrakech Madina, as well as the welcoming staff. And delicious food. I recommend so much this place. And a beautiful moment, in the Medina, I will be back certainly without any doubts.

We based our adventures from this Riad for almost 2 weeks in Marrakech. The staff - five star, the accommodation - 5 star. Magical location right in the heart of the Medina. The rooftop patio is a wonderful place to relax, and as a writer, the open courtyard in the center of the Riad was an inspirational place to write. The rooms are clean and luxurious. The cleaning staff is supremely attentive, and the in house restaurant is one of the best for fine dining in Marrakech. Special thanks to Zineb, Mohamed, Hisham for your excellent service. These people really went above and beyond to help us book day trips, hammam treatments and to give us advice and guidance on how to navigate Moroccan customs and culture. Thank you so much for making our trip so wonderful. I hope to see you again.

We stayed for a week as a couple with their 4 children in two conecting rooms. The hotel is beautiful and the staff is lovely. We went on excellent trips through the hotel and they took care of everything for us. The breakfast is excellent. And the restaurant in the hotel is dreamy. Strongly recommends

Tout ce que l'on peut demander à un Riad. Un toit ouvrant et un patio fantastiques. Un petit jacuzzi. Une décoration et un service exceptionnel. L'emplacement est à la fois central mais à l'écart de la route principale et au calme. Le dîner ici est également très bon dans le restaurant réputé sur place.

Une vraie pépite! Un riad tout mignon, superbement décoré jouissant d'une terrasse arborée avec une vue imprenable sur la médina et d'une petite piscine intérieure bienvenue par grosse chaleur. les chambres sont décorées avec gout et la literie est incroyable. Que dire des petits déjeuners...somptueux. Un grand merci à Philippe et toute l'équipe pour l'accueil,et la gentillesse. A refaire sans modération