Pickalbatros Hôtel Du Golf - Adults Friendly

The hotel has an excellent location, the reception is good, and the breakfast is excellent, but the room furniture is normal, as well as the size of the TV screen, relative to the size of the room, as well as room service at a good and normal level

Énormément déçu de cet hôtel qui n'as rien d'un 5 étoiles que j'ai pût faire dans d'autres pays, le spa ne se situe pas dans l hôtel mais à 3mn à pieds, la piscine pas très éclairé odeur d humidité qui remonte, le sauna classique, le hammam classique, vestiaires vétustes, ascenseur pas entretenu, petit déjeuner buffet classique pas oufff, chambre sympa on vous accueil avec une assiette de fruits et de gâteaux orientaux mais impression qu ils ont remis un coup de peinture une légère odeur,la douche était bouché ça débordé un peu, etc etc... Bref je ne vous conseille pas cet hôtel au vu du prix et il ne mérite pas 5 étoiles.

Amazing people doing the entertainment, people with nice attitude and care for us. It was lovely to have them around doing the activities and having a chat with everyone…. They played a big part in our enjoyment in the hotel! If it weren’t for the animators, our time in Pickarbatros wouldn’t have been so enjoyable!

Just amazing We enjoyed our holiday in Pickalbatros hôtel du golf We come back very soon the Hospitality and friendly staff of this hotel are specially The hotel have 4 restaurants and 4 swimming pool 3 of them outside and one inside the fitness gym The animation one of the best team in Morocco every night something special We comeback very soon

i would like to extend my heartfelt thanks to animation team in PICKALBATROS HOTEL DU GOLF for their excellent service, special mention to Oussama, Momo, Mehdi, Ismail, Hind, Imane for their professionalism kindness and genuine care they makes our stay truly memorable they went above and beyond to ensure we had unforgettable experiences they do a lot of activities and amazing shows every night...thank you for making our vacation so special and for sure we coming back again and again ♥️ SPECIAL THANKS FOR MR IBRAHIM THE MANAGER

Lovely hotel, however we were not warned at any point from booking (last November) until visiting last week, that there would be building work going on, digging for a new pool I think. Two different genres of music were played each day by the pools, both really quite loudly to try and drown out the digger, dump truck and Jack hammers … unsuccessfully however. Buffet restaurant was great for all three sittings breakfast, lunch & dinner. However, very disappointing experience with the other two restaurants Pasta Cosi & the Mediterranean. We made reservations for both restaurants, one for Wednesday evening & one for the following evening. Turned up for the Wednesday booking, to be told no reservation had been made for us by reception, therefore we were turned away. The woman in the restaurant called the other restaurant and confirmed we had no booking there either for the following evening but that they had a table available that night if we wanted to go there. We did and were told we had a 10 minute wait, 45 minutes later we were finally seated to only be approached by a French gentleman guest and his wife, who was extremely rude, stating we had stolen his table! We were asked to wait in the dry bar and no staff were available to offer water or soft drinks! French people in the hotel seemed to be prioritised and quite often we were totally ignored at the bars on site. Buffet restaurant staff however could not be faulted, particularly Khalid who always had a wonderful smile and engaged in conversation and was very welcoming. Our request for top floor rooms, made at the time of booking, were completely ignored and we were told the hotel was full and therefore no alternative available. We were early on the day of arrival and check in was slow, but was twice as bad when we returned to get our room keys, a few hours later. Main outdoor pool was extremely cold, acceptable for the time of year admittedly, but the much smaller heated children’s pool, was so warm it was unpleasant! The indoor pool however was perfect as was the sauna. Plenty of room for improvement and better communication would be massively beneficial.