Ambre Epices Medina Riad

服務很好 酒店位置也很好 但是我們去的那天房間的浴缸壞了需要重新換 我們等換浴缸等了半個多小時 結果晚上又沒有熱水 發消息給酒店讓換的煤氣 等了一個小時熱水 但是服務態度很好 manager已經回家睡覺了聽我們説沒有熱水又起來登門道歉了

I can honestly say this was one or the best trips that I've been on and what made it was the outstanding service from the full team at the Riad. I visited with my husband and 3 friends for a 4 night break in January to get some winter sun. The riad arranged transfers from the airport and we were met on the street by a member of the team who led us to the hotel and transported out bags. We were greeted warmly by name on arrival in Riad and given tea and treats while we waited for our rooms. Siahn then took time to ask what we wanted to do while on our trip and planned every small detail for us including some fabulous restaurant recommendations. Nothing was ever too much! The service was personal and better than most five star hotels that we have stayed in. Siahn is a credit to the Riad, she truly is outstanding. The suite that we booked was excellent, the interior was done to a high standard and the bathroom was next level luxury. We organised a cooking lesson in the Riad with the chef Fatima. We met at 11am, went to the markets with Siahn and Fatima to buy the ingredients and then cooked lunch together and enjoyed it on the rooftop with some wine we purchased while out and about (the Riad is dry but they were happy to provide an ice bucket and glasses) As a *** couple we were slightly nervous about staying in Morocco but it was as never an issue and we felt safe and welcome at all times. The Riad is in a great location with some many restaurants, bars and the souks just a short walk away. It’s the ideal location! As a group we have now decided to make it an annual trip, the hotel was extremely affordable and had the most perfect set up. Thank you so much for an amazing holiday! We can’t wait to come back and stay with you guys again

This hotel is right in the heart of everything. It’s small but has everything you need. The hotel staff are very accommodating and helpful. I would definitely recommended this hotel. Make sure to get them to meet you as it’s hard to find, especially at night.