Club Med Marrakech la Palmeraie

We were very disappointed about the stay at Club Med Marrakech. The experience was unfortunately so bad that we cancelled the entire trip at short notice. We originally booked for entire week, and left already after 4 days. The hygiene in the restaurant and in the hotel room - that is way below average. I can't understand how Club Med can run hotels like this! The rooms are old and have to be renovated. But that is something we can accept. But cleanliness is a big issue there too. The corners were not cleaned properly - very dusty. Toilet roll holder hangs down broken... etc. In the restaurants - dirty corners everywhere. The splashguard at the cooking stations were oily. In morning, we observed several times, that restaurant staff wiped the leftovers, bread crumbs just of the table to the ground or on the chair. Horrible. When we said we were checking out early, no one cared why we did that. We send after the trip an official complaint to Club Med. I don't expect them to return any sort of the reimbursement for our bad experience. They just wrote us that they need more pics and if we have filed complaints on site. Honestly, the situation over there cannot be improved just by few complaints any more. The hotel need to seriously consider how they should run such a resort - especially for the price what Clud Med is asking. Good Luck.

Fantastic team, food and grounds with a huge array of activities. All the GOs were fantastic but shout out to Coco, Kimo, all the bar and waiting staff but Azzurzi in particular was wonderful. The colleagues really make it special. Food was great with fresh seafood and different varieties of dishes every night. Amazing boulangerie and patisserie,

We had a wonderful week at Club Med Marrakech with our four children. The setting is beautiful - gorgeous gardens and water features, lovely swimming pools, high quality exercise classes and wonderful food. My eldest tried Teen Club for the first time thanks to the enthusiastic Ahmed who made it so fun and memorable for him.

We had a wonderful experience at Club Med in Marrakesh, and a big part of that was thanks to Ahmed, the GO for children aged 11 to 13. From the moment we arrived, Ahmed’s friendly and positive attitude stood out. He has a natural way with kids—our 11-year-old son absolutely loved spending time with him and felt completely at ease. Ahmed truly goes above and beyond to make sure the children are having fun and are well taken care of, while also being incredibly supportive and reassuring to parents. You can really tell that he loves his job and takes pride in creating unforgettable experiences for families. His energy, kindness, and professionalism made our vacation extra special, and we are so grateful for the care and joy he brought to our stay. He made our stay unique and unforgettable. Thank you, Ahmed!