Riad Ranya Princess

The only reason I booked this Riad was because of its manager, he managed multiple riads, and I stayed at a different riad prior to this one. I was lucky I guess... I exchanged a few words with Ossama and he advised me to change riads given this one has more to offer. The rooms were spacious and very clean, the service was top notch, and I can't seem to get the taste of the offered breakfasts off my mouth. I'll definitely stay here again given the chance.

One of the best experinces to try in Marrakech, Staff were so friendly and attentive. ready to help and give advices anytime. The riad has a book full of different activities, inside & around Marrakech, we have tried the hot air ballon which is a unique experience to see the sunrise of Marrakech decorated by the Atlas Mountain which stand like blue wall all around the city. we will deffinitly comme back

The staff are very friendly and helpful. Room was clean and nicely decorated for my partners birthday. They give a great overview of marrakech and where is worth going to. Breakfast was great. Only downside was the evening meal, we waited an hour for it to come out cold. Other than that I would definitely recommend and would return.

Staff are very friendly and go out there way to give you a good time. However there not clear with what they tell you. Yes we can do massage, nothing about if you cancel or any charges. When we didnt show to the one massage booked ,the hotel chased us for the whole amount and cancelation fee. The massage person said its okay not to worry but this didnt go anywhere as all staff were told about it. The manager agreed to help us in a way after adding on taxes per night near to £50. When i paid the charges i was then told our transport was cancelled which the manager had agreed. Me and my partner were already having a rough time as we were trying to enjoy our honeymoon. The room was alright, our shower had water coming out into the room, took the manager to come and see and realised they had closed the drain for some reason. The hotel dosent have a SPA which they have listed, if they do your going to another hotel elsewhere , they drop you and somewhere waits but you have to tip him for waiting. ( thats how they do things), tip for info or lift or even to buy food or they give you a bad look) The breakfast was good, we enjoyed other little things outside the hotel.

Reservei pelo Booking com possibilidade de cancelamento. O alojamento levantou o valor da reserva depois do cancelamento e estou há semanas a aguardar a devolução do mesmo. Por telefone, são evasivos. O Booking está a tratar da questão com um comportamento correcto.

Très très moyen. Chambres toutes petites, service très moyen, restauration tres quelconque, restauration du Riad tres ancienne et de très mauvaise qualité. Wc pas fixe dans notre chambre avec une fuite, odeur d’humidité dans la chambre, 20 cms de chaque côté du lit de 140cm etc etc