Grand Mercure Goa Candolim

Rooms are pretty spacious and very good service

Good place to stay

It was an excellent experience staying here. The staff was very courteous and service was awesome. I can't think of anything that I would ask them to improve. The location is somewhat away from the shopping places but with all these apps like swiggy, zomato it is not a big deal.

I had a wonderful experience at hotel. The room decor was modern and stylish ,love the colour and texture. Room is spacious and clean.Hotel has good services.staff is friendly and food quality is best and enjoyed every meal.i am very Happy to chosen this

We recently spent one night at the Grand Mercure Candolim Goa (December 2024) as a family. The resort has potential, but there are a few things to be aware of. The Good: - Location: Great location slightly away from the main road - peaceful and quiet. Close proximity to Candolim Beach and other attractions. - Spacious Rooms: The family suite was huge (84 sq meters!); Plenty of space to spread out. - Festive Gala: The Christmas Eve gala was a blast Live music, great food, and a fun atmosphere. Our parents especially enjoyed it. - Value: Good prices compared to other resorts in the area. Needs Improvement: - Staff Training: Many staff seemed new and weren't familiar with Accor benefits. - Access Road: The uphill road to the resort might be tricky for some vehicles. - Breakfast: Limited breakfast selection and crowded serving area. - Room Smell: There was a slight damp smell in our room. - Insects: Mosquitoes were present around the plants. Keep those balcony doors closed! - Ongoing Construction: Some facilities were still under construction. Overall: The Grand Mercure Candolim is a promising resort with a great location and spacious rooms. The Christmas Eve gala was a highlight. However, the resort needs to address some issues with staff training, breakfast variety, and ongoing construction to truly deliver a blissful stay. We ended up cutting our stay short and moving to another hotel due to these factors. Tips for fellow travelers: - Ask about construction updates before booking. - Lower your expectations for the breakfast buffet. - Confirm Accor benefits with staff upon arrival

We checked in today to Family King Suite. Wow, as we entered our room our expectations immediately were crushed - our pictures tell the story of the condition and cleanliness of our rooms. After complaining we were moved to another room, an “upgrade” to a Family King Suite with a jacuzzi, well an “upgrade” wasn’t and isn’t any better. After talking to the Hotel Manager we were offered that our new room would be deeply cleaned. After waiting for over 1 hour in the lobby, when we entered our room we noticed that the room was clean but very superficially, so the housekeeping needed to be called in to do some more cleaning. In our opinion, this hotel is far from a 5-star hotel so if you looking for a 5-star hotel experience explore other options.