Gæstebruger
22. oktober 2024
great hotel, great location, food 7/10 always something for everyone, drinks are good selection, bar and restaurant staff great, reception are polite, cleaner on level 3 is super friendly and very polite she attempts to have a conversation in english even though it’s very limited for her, she works so hard and deserves as many tips as she is donated, speedy down in the spa is always very polite, hairdresser who cut my husband and sons hair very polite, sadly my husbands nose was burnt by hot wax not being cooled enough but once the man found out he was apologetic and offered cream, the man taking the bookings doesn’t take no for an answer and very pushy, he also asked my husband why he didn’t tip him and my husband explained he tips the person who does the job, the next day he called him a B****** my husband tackled him over this but for the rest of our stay he attempted to talk to us still but i seriously didn’t have a time of day for him, you do NOT call your guests names because they didn’t tip you for making a booking, the shop staff always polite but not happy no prices on many items, ice cream is a cable on level one is is by far the best ice cream ever, breakfast go right through the restaurant and your find omelettes made to order plus you can make toasted sandwhiches out there, we do plan to return here next year
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