Hilton Toronto/Markham Suites Conference Center & Spa

A very dirty hotel room with biscuits debris and uncertain hair near the pillow, the hotel room is very old with a lot of issues, we have asked for full refund but failed, never try this hotel again or you will be regretted for sure.

This is the only hotel i checked in that charged me for parking fee. I stayed for 1 night but they charged me for 2 nights parking. They didn’t even informed me about this before checking in.

There is no light on celling the first room they give me, before I went down to the front desk, I ask the housekeeping lady and she told me talk to front desk room after 21, there is no celling light, the room inside was very dark, I went down told front desk and changed another room and then she give me room 25, I told her housekeeping lady told me no celling light after 21 then she ask me go upstairs to check first, after I check and going back down said no night, she give me another room #49, I told her again no celling light after room #21, she still give me room#49 , I told her to call housekeeping department to check but she ask me go to check by myself, I never heard a 4 stars hotel will asked guess to check room for front desk, she don't want to change another room for me before I check room#49. Then I go upstairs to check then going back down again. She told me there is no more rooms available. I told her I want to talk to her supervisor, her supervisor come out and finally give me room#11 room with a celling light . Total I using 1 hour to check-in. That is what kind of hotel it is.