Si Como No Resort & Wildlife Refuge

服務人員過度熱情。 為了要小費。 其他一切都好

Adult only pool had children running around. Despite signs saying adult only I was told both pools were for families??!!

The view is spectacular . Staff is kind , helpful and go above and beyond . I have stayed at this hotel 4x . The breakfast is so good ! Rooms are clean and very comfortable. Lots of restaurants that are walkable and it’s a quick bus ride to the beach every 15 min . The hotel has shuttle service as well ! 10/10

I was in room 35, and it was eye level with a guarumo tree upper canopy. It was great because this tree attracts sloths, monkeys and aracari and yellow throated toucans, all of which I saw and enjoyed from the comfort of my balcony. That room had a beautiful view of the ocean, rainforest and wildlife. It was amazing.

I loved the cleanliness. Even the bathrooms by the pool were clean and well kept. The entire staff was very nice and accommodating. The included breakfast was also great.

Overall this is a nice hotel and we enjoyed our stay, but it was definitely over priced for what it was (I do notice that it came down significantly in price since we booked, so maybe they realised that too!) On check in we were taken to a room that bore no resemblance to what we had booked and what was shown in the pictures and was definitely not worth £250 per night. However the staff were super helpful and "upgraded" us to a plus room which was actually like the pictures so maybe there is an error on here with the room pictures. One of the restaurants and one of the pools were shut due to damage from a fallen tree which I understand is out of their control but again it just made us feel like we'd spent so much money and werent getting enough for that. Food was good although half way through our stay they switched to a semi buffet service which felt cheap and the service dropped On a positive note, the reception staff were always super helpful and friendly. The cleaning was always done to a high standard and the view from our room was great. Also the hotel is in a good location where you can walk to many places and there is a bus stop right outside which costs about 50p! Overall, I'd recommend this hotel, but only at a price that reflects the standard, it was not a £250pn hotel!