Ingenia Holidays Lake Macquarie

Hi I have to say this is the 2nd time we have stayed at the park, and we were very happy with the 1st time. 1st time we stayed in a cabin for 6 nights and then our caravan when the work was completed for a week. The staff were fantastic. This time we were very disappointed 😞. The bed was very uncomfortable. Needs a topper to soften the caravan mattress and low height pillows which didn't help. The TV was not scanning to channels and had rabbit ears as the antenna clipped to the fire exhibitor. As for staff we only had contact on arrival for the key, we left at 7 am, hence dropped the key in the box. The office lady was quite pleasant on arrival 😄. I don't think we will stay there again, which is ashame as our 1st time was good. I feel for $607 for 3 night stay the standard of the cabin was very disappointing 😞.

Good location, very nice and beautiful place, we have so much fun to stay only one night

Basic cabin Very basic cabin. We were given a disabled room (not requested) so no storage at all in bathroom. Outdoor furniture filthy unable to be used. No coffee table to put a drink. Very expensive for what it was.

Great place, just be aware you cannot go in the lake because of sharks. There are lots of beaches to drive to nearby😄

We stayed in a cabin which was well-equipped and clean. Staff were friendly and accommodating. Neighbouring cabins and caravan in the compound followed rules regarding noise restrictions and other general park rules. Highly recommended. Will stay here again.

Really nice accommodation that was convenient for my purposes. Just a heads up about the non-signposted massive dip/drain in the road near the toilet block, which sneaks up on you in the dark, especially if you are in a small car! Staff were amazing!