925 Doroteo Jose St, Santa Cruz, City of Manila, Metro Manila, 1003, PhilippinesVis hoteloplysninger
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Gæsteanmeldelser
4.2/5
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70 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter3.9
Service4.2
Renlighed4.1
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Negative anmeldelser(9)
Gæstebruger
Majestic-værelse
Overnattede i dec. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 19. jan. 2025
Old hotel but still good.. food is good and all the staff have manners ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Oversæt
Svar fra overnatningssted: Thank you for your kind review! We’re happy to hear you enjoyed the food and found our staff to be attentive. Your feedback means a lot to us, and we hope to welcome you again soon!Best regards,CrystalReservation Staff
Ron Arvin Ceria
Premier-værelse
Overnattede i nov. 2024
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 3. dec. 2024
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Manila Grand Opera Hotel review sample
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Here’s a sample review for the Manila Grand Opera Hotel:
Manila Grand Opera Hotel - A Comfortable Stay in the Heart of Manila
I recently stayed at the Manila Grand Opera Hotel and had an overall pleasant experience.
Pros:
Location: The hotel is conveniently located near public transport (LRT station), making it easy to explore Manila's attractions.
Amenities: The hotel has a swimming pool, spa services, and a casino, offering a variety of options for relaxation and entertainment.
Rooms: The rooms were clean and well-maintained, with comfortable beds and basic amenities like Wi-Fi, air conditioning, and a flat-screen TV.
Dining: Their in-house restaurant served delicious Filipino and international dishes. The breakfast buffet was a highlight of my stay.
Cons:
Noise: Since it’s in a busy area, you might hear some street noise, especially during peak hours.
Room size: The standard rooms are a bit small, but they are functional for short stays.
Overall, I recommend the Manila Grand Opera Hotel for budget-conscious travelers seeking a central location with good amenities. It’s a great value for money.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review! We're glad you enjoyed our central location, amenities, and dining options. We appreciate your feedback on the noise and room size, and we'll continue to improve for our guests. We hope to welcome you again soon!Best regards,Crystal
RyQuie
Premier-værelse
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 27. sep. 2024
Classic the hotel is so classic in style. Good staff very accomodating and a good place for everything
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review! We're delighted to hear that you enjoyed our classic style and found our staff accommodating. It's great to know that our location met your needs as well. We hope to welcome you back soon for another memorable stay!Best regards,CrystalReservation Staff
reign00199
Majestic-værelse
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
1.2/5
Slået op den 24. nov. 2024
Not presentable
Less cleanliness
Badddddddddddddd place
Oversæt
Svar fra overnatningssted: We are sorry to hear that your experience did not meet your expectations. Cleanliness and presentation are very important to us, and we apologize for any shortcomings during your stay. Please know that we take your comments seriously and will work to address the issues you've mentioned. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Regards, Crystal Reservation Staff
Anonym bruger
Premier-værelse
Overnattede i jul. 2024
Booket for andre
12 anmeldelse
4.5/5
Fantastisk
Slået op den 1. sep. 2024
I actually booked this for my colleague who celebrated his birthday.
I don't know what is going on but according to him there was a call from FD in which I am not sure why?
I haven't complain yet everyone blamed me. Sad gifting 2 rooms for his birthday and I got hurtful words in return, please do improve on the communication on your staff to avoid this to happen again.
The place location is perfect for those who will be traveling using train.
The hotel also allowed us for a free early check in at 11am, the check in process was also very impressive.
They also allowed us to use free plate, spoon, fork and free service water (8 sets).
The staff was friendly.
The casino is just simple
The karaoke is quite okay
The pool is impressive
The room is also good
The Sauna was not available when we checked in
Surroundings is perfect nearby Lawson, pure gold and many more, however they don't allow outside liquors.
I actually stayed here for the 3rd time so far everything is great and I did enjoy my stays.
Oversæt
Svar fra overnatningssted: Greetings from MANILA GRAND OPERA HOTEL!Thank you for taking the time to share your feedback with us. I’m genuinely sorry to hear about the confusion and any inconvenience that occurred during your colleague’s birthday stay. Your experience is important to us, and I apologize for any miscommunication from our team.We greatly appreciate your positive comments about our location, early check-in, and the amenities we offer, such as the free utensils and water. It’s wonderful to hear that you found our staff to be friendly and enjoyed the karaoke, pool, and room.I’m disappointed to hear that the sauna was not available during your stay and that there was any aspect of your visit that did not meet your expectations. I will address this with our team to ensure that such issues are handled more smoothly in the future.Thank you for your continued support and for choosing to stay with us for the third time. We value your feedback and are committed to improving our service. If you have any further concerns or suggestions, please don’t hesitate to reach out directly. We look forward to welcoming you back and providing a flawless experience on your next visit.Warm regards,CrystalReservation Staff
Nica
Premier-værelse
Overnattede i okt. 2024
Par
10 anmeldelse
5.0/5
Enestående
Slået op den 13. dec. 2024
Clean and staff are nice. Good location
Oversæt
Svar fra overnatningssted: "Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the cleanliness, the service from our staff, and the location. We hope to welcome you back soon for another great stay!" Regards, Crystal
Gæstebruger
Premier-værelse
Overnattede i okt. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 22. nov. 2024
Good place
Oversæt
Svar fra overnatningssted: Thank you for the perfect rating! We're so glad you enjoyed the surroundings, amenities, cleanliness, and service. We truly appreciate your kind words and hope to welcome you back soon! Regards, Crystal Reservation Staff
Kate
Premier-værelse
Overnattede i apr. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. jun. 2024
Food and service was great. Only one socket at our room. Keep cleanliness maintained and consider pest control often.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback with us. We're delighted that you enjoyed the food and service during your stay at Manila Grand Opera Hotel.Your comments about the limited number of sockets and the importance of cleanliness and pest control are duly noted. We are constantly striving to improve our facilities and services, and your input helps us immensely in this regard.Rest assured, we will address these concerns internally to see how we can enhance the comfort and convenience of our rooms for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another enjoyable experience soon.
CHERRY MAE
Majestic-værelse
Overnattede i okt. 2024
Rejs med venner
2 anmeldelse
4.2/5
Meget god
Slået op den 12. nov. 2024
The hotel was good; great location and accessible since it is near a lot of transport modes; good food and service (staff were super friendly and accommodating); a lot of activities to do at the hotel which makes it great but a bit noisy in common areas and some floors.
Oversæt
Svar fra overnatningssted: Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our prime location, accessible transport options, and the variety of activities we offer. It’s wonderful to know that our team’s service and friendliness made a positive impact on your stay.We also appreciate your feedback regarding the noise levels in some areas. We are always striving to improve, and we’ll definitely look into ways to minimize noise in common areas and guest floors to ensure a more peaceful experience for everyone.We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable!Warm regards,CrystalReservation Staff
Gæstebruger
Premier-værelse
Overnattede i okt. 2024
Par
1 anmeldelse
2.5/5
Slået op den 9. nov. 2024
The hotel is old, very badly kept and dirty. The staff is nice, and breakfast is not great but ok.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff to be nice, and we appreciate your comments about the breakfast.However, we deeply regret that you felt the hotel was not up to standard. Please accept our apologies for the issues you encountered with cleanliness and maintenance. We take these concerns very seriously, and we are actively working on improvements to ensure a more comfortable and pleasant experience for all our guests.Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future to provide a better stay.Best regards,CrystalReservation Staff
dan1214
Premier-værelse
Overnattede i sep. 2024
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 5. nov. 2024
The staff are very friendly and will greet you all the time. Location is center of manila city near on tourist spot e.g luneta city Hall etc
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and enjoyed our central location. We’re proud to be close to key attractions like Luneta and City Hall, and we hope it made your stay even more convenient. We look forward to welcoming you again soon! Regards, Crystal Reservation Staff
Bbian
Premier-værelse
Overnattede i aug. 2024
Forretningsrejsende
19 anmeldelse
3.5/5
Slået op den 23. okt. 2024
Location it’s great because of the LRT, but you have to be extra cautious of the surrounding once you go out of the hotel. Rooms are full tiles from the floor up to the wall (It felt like it’s an extended toilet or butcher shop 😂) Nothing special with the breakfast. Staff in the breakfast needed more training. They are more busy with themselves chatting loudly some have no manners.
Oversæt
Svar fra overnatningssted: Greetings from Manila Grand Opera Hotel! Thank you for sharing your feedback. We're glad you found our location convenient, but we’re sorry to hear about your concerns regarding the surroundings and the room's design. Your comments about breakfast and staff training are valuable, and we’ll address them with our team to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for an improved stay in the future! Best Regards, Jaz Reservation Staff
Endless Journey
Premier-værelse
Overnattede i feb. 2024
Solorejsende
28 anmeldelse
4.7/5
Vidunderligt
Slået op den 19. mar. 2024
It's a good hotel and budget friendly. The breakfast is good. Easy check in, staff are friendly and accommodating. Old TV type but everything works fine. The lights in the bathroom are dim, that is why it is a bit scary when you're alone. Linens are clean and I didn't have any issues. Overall, nice place to stay.
Oversæt
Svar fra overnatningssted: Good day! It sounds like you had a generally positive experience at the hotel, with good value for your money, accommodating staff, and satisfactory amenities. We are delighted that you appreciate our hotel considering it's affordability and the positive aspects you highlighted. It matters to us your good feedback. Thank you and we are hoping to see you and serve you again.
Anonym bruger
Premier-værelse
Overnattede i dec. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 26. jan. 2025
We had a great stay ! Friendly and accommodating staff.
Oversæt
Svar fra overnatningssted: Thank you so much for your kind review! We're thrilled to hear that you had a great stay and enjoyed our friendly and accommodating staff. We hope to welcome you back soon! Regards, Crystal Reservation Staff
Gæstebruger
Majestic-værelse
Overnattede i jan. 2024
Familie
2 anmeldelse
4.0/5
Meget god
Slået op den 10. mar. 2024
We celebrate our son's bday here.. the location is great, the Bf food is good. Worth the price. The room is a little bit old. Must need minimal renovation like lights, tv and other appliances, aircons. But overall we liked it here. The staff is kind and approachable.
Oversæt
Svar fra overnatningssted: Good day! It was nice to know that you had a memorable celebration for your son's birthday despite the room needing some updates, you still enjoyed your stay overall especially with the great location, tasty breakfast and friendly staff. Rest assured that the renovation of the rooms are currently on going so we hope to see you again when all of our rooms are newly renovated. Thank you