aerah Horms
19. januar 2025
We arrived late for check in because our flight got delayed, at around 12 midnight we checked in, the staff at the reception area, was nit friendly, and even gave us 5th floor room.. And no elevator at all, He was not kind enough to offer floors just few steps since we're tired and our room stay would be short since we plan to checkout at 6am.. Amd then when we get there to our room, I noticed there was no amenities like soap, shampoo and even toilet paper in the bathroom.. Then my husband called the front desk and ask if we could have some water and maybe we can just pay after it will be delivered, but he immediately refused.. I was really dissatisfied and disappointed. Not a giod place to stay
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