RedDoorz @ The Providence Tower

The worst place I have ever been ever stayed!!! There is no blanket, the only thing they gave is a very thin sheet (in which the bed sheet is even thicker), which they called “blanket”. I asked for additional mattress & pillow which they asked for 600 pesos, also without a blanket. The room smells bad and the floor is very dirty — my feet turned black after stepping on it. The room is very bright and noisy in the morning. The facilities is also as bare as possible, nothing is provided, not even a soap or a kettle. Meanwhile the price wasn’t the cheapest for 2 people. The receptionist lady was apologetic but very slow. I asked for a refund or upgrade for the next days and she asked me to “process it on trip.com platform yourself”, but when I tried to cancelled the standard room reservation for the next days they rejected. I reflected this to the receptionist but they rejected the upgrade again. Now I am not sure whether I want to stay here for the next days, and most likely I won’t get back the 1000 pesos deposit too. Avoid this place at all costs!!!

Economy hotel and good for those who save.

The room given to me was nice. And kudos to the staff - when water entered the room because of the recent storm, I was immediately moved to another room. Maybe fix the leaking windows next time. But overall (if there's no storm or typhoon), I'd probably stay there again if given the chance.

The staff are friendly, I like the location of my room. Complete amenities.

It was a good room, very spacious, but pillows did not smell good. No phone to contact room service, needed to go down to the receptionist to raise concern. Window blinds did not do its job especially in the morning. Aircon cools so slow, and TV was small and had lines.

the room is spacious. i checked in early and its much pricey than 3 star hotels. but no choice since i booked the room on the same day i checked in. if you only need somewhere to sleep, this is okay.