Gæstebruger
20. september 2024
The location was good, the rooms are simple, but clean
The service was unbelievably bad.
It started with the fact that we weren't even asked if they could help us with our luggage. We had to lug our heavy suitcases up the narrow stairs behind the porter.
We were constantly knocked for things we didn't need. We had to leave at 07:30 the next morning to get our bus on time. As the kitchen doesn't open until 07:30, we didn't want breakfast. We were talked into it until we agreed to have tea at 07:15. The next morning there was a frantic knock on the door at 06:30. We thought something had happened! No, it was just tea, which was served to us with a loud noise 45 minutes earlier.
When we wanted to leave the hotel at 07:30, the door was locked and not a soul was to be seen. the phone number next to the door was only answered by someone who said we should ask the porter. Unfortunately, there was still no sign of him. My husband then simply looked through all the rooms and finally found him.
How can you have locked the door when you know that people want to leave early?
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