MissNique123
19. september 2022
The hotel lobby is very clean and really nice looking and the hotel staff is wonderful. They’re all very friendly, very welding and very professional. Everyone spoke English and was eager to help. When I got to my reserved room the smell of cigarettes was way too strong so they came became with 3 different room keys and proceeded to show me other options. This in my opinion is EXCELLENT customer service.
Pros: staff is amazing, and the upstairs breakfast buffet was good. The dining room is really nice and the views from the 10th floor are great. Asian style breakfast but still tasty. Pricing of the rooms are also very reasonable and the rooms are VERY clean.
Cons: sleeping at night was very difficult because the other customers on my floor were drunk and continuously came knocking on my door and ringing my doorbell. Fortunately, the staff was wonderful enough to come upstairs and talk to them.
Overall, I’d stay here again. Hopefully they will re-open the skybar and restaurant in the evenings during high season.
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