Premier Inn Manchester City (Piccadilly)

Great location and clean room! Staff is friendly and the hotel has a good deal for breakfast if you choose this service. Overall a pleasant stay and close walking distance to the train station and the mall nearby.

The hotel and restaurant staff were not friendly. They answered guests’ questions in an impolite and rude manner. I had two bookings for my family: one for 3 nights and another for 4 nights. I requested towel replacement in the morning at 7 a.m. We went out for the day and returned at 6 p.m., but the towels had not been changed and the room had not been cleaned. I had already informed the receptionist, but no action was taken. For three days, the room was not cleaned at all. On the last day, we canceled our remaining booking and made a new reservation at another hotel through the app, and moved hotels suddenly. We felt very uncomfortable staying there.

Shower water flow was slow, room cleaning has to be booked before noon, otherwise no cleaning of the day. Sometimes even requested, still no cleaning. Lift services not stable.

Location is good!

check in is a v convenient and the staff r v nice and helpful, room is v comfortable

我們預訂這個酒店最重要的目的是要坐火車，事實上該酒店離火車站也確實非常的近，出站之後走兩個街區右轉就到了，大概時間不超過10分鐘。一路上有很多咖啡廳，比如星巴克和一些超市，所以可以簡單地買些三明治做早餐。門口可以坐曼城的免費巴士，去哪裡都非常方便，衹可惜我們去的時候市政廳正在維修，走一走這個城市還是非常舒服的。