Premier Inn Manchester City (Portland St)

The room was clean but the only complaint was the window was locked and we couldn’t open it ourselves when we wanted you had to go down to reception and get them to come and open it with their key for the window

Good location, clean room, good customer service would stay again

Nuestra estancia ha sido agradable, la habitación es muy amplia y acogedora. No obstante, estuvimos 2 noches y el servicio de limpieza no vino en ningún momento, pese a poner en el pomo de la puerta el cartel de "pueden entrar". Además, en el aseo había una toalla sucia (con bastante maquillaje) de algún inquilino anterior. Aparte, tras el check out dejamos las maletas en la consigna y cuando volvimos a por ellas no nos miraron la numeración de los tickets, si no que nos hicieron entrar a la sala para "coger vuestras maletas" sin comprobar si realmente llevábamos las nuestras... que obviamente sí, pero esto no da ninguna seguridad, porque cualquiera puede robarlas. Por lo demás todo bastante bien.

位置好，衞生乾淨。早餐9.9鎊還算不錯

I booked to stay 2 nights here. On arrival, there was no wifi network available to connect to. The reception staff were helpful and changed my room to be 'nearer to the router'. However the worst of my issues were when I tried to get to sleep, my room was 26.5 degrees at 11:30 at night! There was no air conditioning in the room, which seems like it should be a standard for all hotel rooms these days. When I complained about it, I was told the disclaimer was available on the website. I had to go looking for it and found it only underneath (further down the page) the 'Book Now' button, which seems like intentionally misleading website design. I checked out early and was not offered a refund. So much for the website's claim that they have 'Everything you need for a great night's sleep!'

Stopped Saturday and Sunday night as we had a gig around the corner at the O2 Ritz. Hotel is in an ideal location, just 10 minutes walk from Piccadilly train station and close to the city centre. Beds where very comfortable as they always are at Premier Inn 2 issues - air con in room not working so room temp was a constant 27 degrees. Paid £10.99 for the buffet breakfast on the Sunday morning, was shown to a table to then be told that non of the hot drinks machines where working.