Southern Inn

We paid $3000 through ******* for 2 rooms (5 days in one, 3 in the other) during Bonnaroo. We arrived at the hotel and were told the double rooms we booked were not available, single kings only. No discount offered. We were then informed (quite rudely) by the man working the desk there would be a 425 damage deposit on the card put on the card that would be returned after checkout. We checked out 2 days ago, I asked the same rude man upon check out about the deposit and he assured the refund would be issued. Now 2 days later I called to ask when to expect it, and I'm getting a complete runaround; "I don't know what your talking about, we don't usually do that" this lady seemed nicer than the guy offered to call the owner and call me back. She did, but told me "I can't help you, you'll have to call *******" I said my card has 2 charges from ******* and one from the southern inn. ******* didn't charge me a damage deposit you did. I go nowhere and will probably have to pay 425 extra on top of the ridiculous original amount. I've stay at a lot of rooms all over places. This was by far the worst experience I've had

They are rude people trying to sell stuff to us bugs knocking on the door 25 minutes to check out. Just an upgrade from being homeless. Asked for toilet paper and the woman just looked at my wife and laughed will never come back to this dive ever again. I will recommend nobody stays here!!!

Unless this place is the last available place in Manchester stay away from it. It looks nothing like the pictures shown. It is dirty and haven’t seen a person cleaning and I have been here a week. I stayed here last year and will admit it’s a little better this year at least I didn’t have to spend most of my first day cleaning the room before I would sleep, bathe, or even use the toilet. I have there as a worker for the festival and have no other choice but to stay