Port River Hotel - All Inclusive

Hotel was great staff friendly and helpful , beach very easy to get to 5 minutes walk food was great selection of food tours around very good

Just arrived and been insulted by one of the reception staff 🥲 Completely rude and aggressive and not interested in sorting an issue Hotel seems nice let’s hope the aggression calms down 🫣

Good things about hotel: Drink stocked in minibar every day Location good. Hotel decor good and rooms modern. WiFi good in most areas of hotel. Plenty of sunbeds. Music stops at 11pm so can sleep. Bad things about hotel: Uncomfortable beds. Paper thin walls. Not very clean even though serviced every day, basic. Aircon not great. Reception unhelpful. No variety on food. Drinks poor. Toilets unhygienic and soap and broken things not fixed. Safe in our room didn’t always work. Overall wouldn’t return and if you can find alternative I would.

Great hotel. Everything is good. Animation Team was really good. Day time activities and night Times Shows good. Thank u port river 2025

Firstly I would like to say that the hotel its self is lovely, most staff are friendly. But we witnessed an incident with the loviest guy called Tiger and the guys that provides pictures with a parrot. Tiger is an absolute gentleman and will go above and beyond for you to make you feel comfortable and at home. As he was talking to me and my family, the parrot guy came over and started an argument and attacked him pulling out a butter knife in front of other families. This is very unfortunate as Tiger brings a welcoming and nice energy. He was even nice enough to take my partner to the pharmacy on his own bike to help him with his ear aches and my dad’s mosquito bites at no extra chargers, just out of the goodness of his heart

Just arrived home after a 10 day stay, two adults , one 14 year old …. Staff are fantastic, so I cannot understand the reviews regarding the staff (reception and pool bar especially) nothing is too much trouble , we had a few room issues that were fixed immediately at 4 am when we arrived ! Rooms are basic, clean enough , towels changed daily - bed is very uncomfortable and a bit dated Pool exceptionally clean, constant flow of staff ensuring nothing is left laying around . No fight for sunbeds which is a plus Food let’s the place down - it’s awful in the restaurant, snack bar is good - was a huge let down but we didn’t starve. Entertainment and animation team are no good, however the music up in the bar from 10-11pm is good in the evening Beach - 5 min walk, tired and run down, no restaurants or bars , only ones tied to hotel which are not great but again, no one starved . Beach is a bit unsanitary but still ok All in all a great holiday , would I return, no- but that’s not to say we didn’t have a good time