Sueno Hotels Beach Side

I was very lucky to be here in my holidays with my family in this hotel, I enjoyed everything here, good , servis , clean staff and everything, I will suggest go my friend there , if they want to have a perfect vocation, must visit Sueno hotels, here in Side

We had a fantastic 7 night stay in this hotel, the food delicious and location was great, near the city centre, and one of the highlights was the incredible animation team. The only issue was with room cleaning - the floors hadn’t been swept the whole stay, didn’t refill the bathroom necessities. Otherwise everything was perfect. From the moment we arrived, the animation staff brought energy, fun, and warmth to every part of our holiday. They were enthusiastic, genuinely kind and engaging with guests of all ages. Whether it was morning pool games, darts , water aerobics, or the lively evening shows, they always managed to make the experience feel fresh and energetic and made a personal effort to connect with guests. They encouraged participation without pressure, and created a nice atmosphere. Especially big thanks to Abdullah from the animation team, who was very nice to us. If you're looking for a hotel with a vibrant atmosphere and professional team throughout the hotel, this is the place to be.

I stayed at this hotel from the 24th of July for 8 nights, and unfortunately, my experience was extremely disappointing. I had high expectations based on the reviews I read beforehand, but what I encountered was far from what was promised. The cleaning staff were disrespectful, and most of the hotel workers were unhelpful and rude. They were unwilling to provide basic toiletries such as toothpaste, hand soap, or toilet paper when requested. On the last day, just before our flight back to London, a disturbing incident occurred. A visibly drunk man was holding his young child and became aggressive. There was only one security guard present, and I had to raise my voice to call for additional support. Instead of responding appropriately, the staff directed their frustration at me for seeking help. I was genuinely concerned for the child’s safety — she couldn’t have been more than 8 years old — and yet the hotel staff were more focused on protecting their reputation than protecting her. Even when the situation escalated, and physical force was used near the child, I was told not to interfere or raise concerns. They avoided calling the police and refused to involve more security, which I found deeply irresponsible. Overall, the service, hygiene, and general atmosphere of the hotel did not meet even the most basic standards. My stay here was a complete regret, and I will certainly not be returning.