Turquoise Hotel

Hello, was there 1 week with family , all entertainment is very friendly , everything on the high level. About rooms we had bungalow for big family . Sweeming pool behind was nice . Rooms service is nice. One thing first 4 days in the room was a high level of wet smell and moldy smell. Our other part of family stays on the same building but in the upper level there was no any bad smells and all was good. So I am recommend if you will gonna choose in between , better to take upper level. Food is very nice and quality. A lot of different choice and everything is fresh always ! all entertainment team is smily always and very helpful in all questions , we are really satisfied from service and hotel at all. And recommend for everyone ! Was many russians and like always were drinking a lot and behaved provocatively and attracted a lot of attention to themselves with their megalomania. Don’t like that. In the rest everything was super nice ! Thanks for Turquoise hotel , see you next time for sure !

My second visit to this beautiful hotel and it didn't disappoint. Myself and my family were welcomed back and it was lovely to see some familiar faces especially Gledys from the entertainment team who was so lovely and always smiling. Some new faces too who were brilliant at keeping everyone entertained. Also the staff from the lobby bar who were absolutely charming and so polite...thank you Musa for always looking after me. A special mention must go to Engin at the Sultan bar who makes every drink to perfection...you will never be forgotten. Oh and Speedy you are just wonderful. There is something for everyone at this hotel and the staff work so hard to keep all the guests happy. Thank you for a wonderful holiday 😊

Excellent animation team and all of the staff and the food was good and the bar staff was good. And of course the amazing dance shows and band. Good good good good good great great great great good good good good good great great great fantastic fantastic

We stayed at this hotel in Antalya, which is advertised as a 5-star “All Inclusive” resort, but unfortunately, it did not meet our expectations in many key areas. 1. Alcoholic Beverages: Although the concept is “all inclusive,” none of the quality alcoholic drinks are actually included. The free options were of such poor quality that we didn’t dare drink them — for example, “Istanbul Vodka” was basically diluted with water and tasted terrible. We genuinely feared it could make us sick. 2. Coffee: There is no proper coffee anywhere in the hotel. What’s available is instant-style coffee from outdated machines. Standard drinks like latte, cappuccino, or americano were so bad they were simply undrinkable. Very disappointing for a 5-star property. 3. Room Cleaning: Housekeeping was never on time or regular. We had to call the reception every single day to request cleaning. Floors were not wet-mopped, which should be a basic service. Even worse — we saw cockroaches in the hallways, and we’ll be adding photos as proof. Clearly, cleanliness is far below expectations. 4. Entertainment & Extras: The evening entertainment was weak, except for one night. Most activities and arcade-style games were charged in euros — for example, 5 euros per game — which is not reasonable for guests earning in Turkish lira. This goes completely against the all-inclusive concept. 5. Food & Staff: The food was actually decent, and the kitchen team did a good job. Most staff were polite and smiling. However, the front desk personnel were not very professional and gave dismissive or uninterested answers — not what you’d expect from a 5-star hotel. In summary: this hotel looks good from the outside, but the service quality and guest experience fell short. Due to poor cleanliness, low-quality drinks, terrible coffee, and extra charges everywhere, we wouldn’t return or recommend it to others.

Brilliant hotel in a great location everything you need is with in walking distance. Had a massage in the hotel spa and wellbeing fantastic service would highly recommend ask for Adem he will do you a great deal the Turkish bath is something else you feel brilliant after

Lovely hotel in great location food is great with a lot to choose from , restaurant is very clean 2 pools so if you want quiet use adult pool but both are excellent Photography onsite was excellent he took the best pics so couldn’t resist buying them would definitely recommend him