Home2 Suites by Hilton Sarasota Bradenton Airport

Friendly staffs with warm welcome and excellent service

I was booked at this property, but Hilton moved me to the Hilton Garden Inn which I DO NOT recommend. The property is under construction and the inside is a mess. My room had baseboard tile coming off, the pillows smelled like sweat, the tv remote wouldn’t work (and I did request it to be programmed but no one did it), the side table drawer was cracked, the tv stand/ dresser drawer didn’t close, there was no safe,the tub had a hair in it that wasn’t mine, the tub was dirty, the ice machine on my floor didn’t work and there was a bucket of gross “stuff” next to it. I have an egg allergy and the egg spoon, potato spoon, and bacon tongs were all in the same resting plate. Travelocity did work with me to help me get a discount ($39) but I don’t think that was enough. The rate I paid was for a Hilton and the quality I got was NOT. Oh, and if you want a hotel with a fitness center, don’t bother because it’s closed. I saw a family walk in and demand a refund, saying they weren’t staying there. I wish I had that option but there were two large tournaments in town and no vacancies, and I don’t have family there I could stay with.

Rooms smelled like animals. Stains on the pull out bed. Tried to move to another hotel but was denied. After standing in true lobby for almost 2 hours trying to straighten things out, we cancelled and was told we would not get a refund because we checked in. You can’t know the room is disgusting without goin go in.