Gæstebruger
19. april 2024
A terrible experience mine was. Their generator went off on low fuel twice in the night. The first was 30 or 40 mins after checkin, the second was particularly terrible, from 3:40am to 6:00am when we checked out we had to endure heat, mosquito bites and sleeplessness with our 4 months old baby. We complained to the lady at the reception, I am told she is Franca, and she asked us “so what should I do?”. The manager on Duty, Kafui, was more reasonable and a nice person, but the owner of the facility was worse, refusing to even engage us on phone to listen to our plight as customers, let alone offer any form of consolation. The worse service ever!!! I don’t recommend it to anyone.
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