Notos Heights Hotel & Suites

Very solid all round hotel, The fella at the bar called Kostas was a right gent and made our stay superb. The food was class and the surrounding area was very nice apart from walking up the hill on the way back. Thank you also to the chef who taught us a lot about Greek culture.

We have stayed in this hotel for more than one week (two families). the facility is nice and clean, but we had a bad experience. a cancelation of our flight home due to a war in Israel led us return to the hotel, we were a few Israeli families who were stuck in Crete due to the war in Israel with no flights back. Since we didn't know when we can fly home we have asked for a discount, Valeria (the owners' wife) didn't care, the stuff in the hotel were cold and unfriendly, they didn't offer help and didn't clean our room as expected at the last days. the general experience from the stuff was very poor.

Not well managed, we arrived to find our hotel room booked and were advised they had booked us in somewhere nearby. The replacement room was an 18-30s hotel which is not what we signed up for being over this age and made for an uncomfortable first night. Staff became increasingly rude when we were not happy with is and ignored the problem for the rest of the trip. Clearly a hotel double booking rooms and trying to fob off the English tourists (comment about us just going to get drunk were made, when we were there for a relaxing break) We were not the only British tourists that this had happened too, others had been fobbed off and treated the same way. We were also advised when booking that the hotel had a free shuttle, this isn't the case and we were asked to pay. The breakfast was nice, rooms clean and a good pool but I'd go elsewhere to save yourself the trouble.

Very good hotel. Good room, friendly people, Lovely swimming pool. Absolute very nice atmosphere in this hotel. Relaxed on 7 minutes walking from the old part of Malia where all good restaurants are. Great mix of people in the hotel from all over Europe. When we where there a mix of young and old, with or without kids. Easy to het there with a car from the AirPort. Good breakfast and cocktails. The only absolute downer was, that the holiday ended and we had to go home!

Lovely hotel, great pool. Very comfortable room with terrace. Excellent value. Fresh breakfast and brilliantly close to Old Malia and amazing restaurants. Staff very friendly, I have no complaints or criticisms.

Bel hôtel sur les hauteurs de Malia, avec les restaurants du vieux malia accessible à 10 minutes à pieds. Suite familiale avec superbe vue, literie confortable. Mériterait le double vitrage dans la chambre donnant sur la rue car on entend tout ( heureusement pas très passante). Pool bar très sympa avec un barman adorable et qui propose de très bons cocktails.