Gæstebruger
31. januar 2023
We arrived late last Wednesday night, the room was a nice modern room with a sheltered balcony which was good for bad weather to still be able to sit outside. The pools and amount of sun beds where good for the amount of people staying. It was very clear what the fees where at the hotel for taxes ect. The receptionists where very helpful and answered the questions needed. The food was average, it is a small hotel so the amount of choice wasn’t massive but what choice there was was good apart from some meats which didn’t seem to be fully cooked. However it was okay to eat for an all inclusive. The drinks list was a little disappointing however we didn’t check prior which is our own fault. If the hotel could do anything in regards to the drinks for all inclusive is to have a wider range of what is included and to also keep the all inclusive on all night as that’s what people do pay for at the end of the day. Now to the main reason I will only rate this hotel a 2 at a maximum it would be a 1 if it wasn’t for other things that where good, Having taking jewellery with me and putting it in a safe place hidden due to taking it off not wanting to lose it in the pool ect, my Jewell’s went missing from the hotel room. After speaking to the receptionist she tried to be as helpful as possible, but then speaking to the hotel manager about it, he didn’t want to know just wanted to blame me and my partner and didn’t want to help or be useful at all. The hotel manager said the same cleaner would be cleaning our hotel room each day of the holiday, which is true up until I raised the complaint and frustration and upset about the missing jewellery they switched the cleaner the next day a little suspicious as I’d have wanted to have spoke to the cleaner my self. Going on holiday you shouldn’t have to fear or worry about your things getting stolen or even being rummaged through, however this has seemed to be the case. Which leaves me upset and unhappy. Apart from that it would have been a lovely stay.
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