For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
자차가 없이 접근하기에는 조금 불편합니다.
외국인에게는 대중교통으로 접근하기에 조금 어려운듯합니다.
그 외에는 모든 면에서 훌륭합니다.
경관도 너무 좋았고 프론트데스크 직원들도 친절했습니다.
조식이 좋았고 조식을 서비스해주는 직원도 친절했습니다.
다음에 또 기회가 된다면 여기에서 묵으며 힐링하고 싶습니다.
Oversæt
Gæstebruger
Overnattede i sep. 2022
Par
1 anmeldelse
10/10
Enestående
Slået op den 4. okt. 2022
Albergo incantato, tutto impeccabile, davvero difficile trovare qualcosa che non sia all’altezza.
La colazione al mattino è la migliore mai trovata.
Ci torneremo alla prima occasione
Oversæt
richard_tillard
Overnattede i feb. 2025
Par
10/10
Enestående
Slået op den 30. mar. 2025
From the moment we arrived, everything exceeded our expectations. The staff was incredibly welcoming, friendly, and attentive to every detail. The atmosphere was warm and inviting, making us feel right at home.
Oversæt
Svar fra overnatningssted: Buongiorno Richard, we hope all is well. Thank you from the bottom of our hearts for your wonderful words. It truly means the world to us to know that your experience exceeded expectations. We are delighted that you felt welcomed and cared for, as creating a warm and inviting atmosphere is at the heart of what we do. Your kind appreciation of our staff’s dedication fills us with joy and motivates us to continue providing exceptional service. It was an absolute pleasure to have you with us, and we sincerely hope to welcome you again in the future. With gratitude and warm regards, Samantha Marchionni Guest Relation
michaeldX9300AT
Overnattede i feb. 2025
Rejs med venner
6.0/10
Slået op den 13. mar. 2025
Nestled on the top of a hill above the promenade the views were amazing. We raised an issue with the shower in our room (102), it was cold both mornings before we'd to leave at 7am. Staff said it should be working if you run the water for a few minutes - it was still freezing. We asked after for a partial refund but they only offered a small discount when we stay next.
Oversæt
DaveTripp
Overnattede i jan. 2025
Familie
10/10
Enestående
Slået op den 12. feb. 2025
The hotel is a fantastic, and unique place to stay in Malgrate just across the lake from Lecco. The room we had was very comfortable with a large bathroom and views of the trees and garden. The only thing we thought would improve it was more drawers for storage, which the hotel said they were going to look at. The lake can be accessed down steps through the garden and sister hotel. This hotel also has a roof top bar, restaurants and spa. It is a pleasant walk, but not suitable for those of limited mobility. Casa sul Albero has a small pool, with some loungers and the honesty bar is very useful for access to coffees, drinks and snacks. The breakfast was lovely with lots of food options. All of the hotel staff were very helpful, and friendly, especially with advice on how to get to places around the lake. Malgrate has some lovely restaurants, a very short walk from the hotel, just on the lake front and there are other options in Lecco which is about 20 minutes’ walk away. The train station in Lecco gives options to travel along the lake to Varenna which has a ferry station from which you can access destinations around the lake although the arrangements at times were disorganised at the ferry terminal so it paid to be flexible with plans. Varenna itself is a lovely town to explore.
Oversæt
Svar fra overnatningssted: Dear Dave, Thank you from the bottom of our hearts for your wonderful review. We are truly delighted that you enjoyed your stay at Casa sull'Albero and appreciated the unique atmosphere of our property, its comfort, and its special location. Your kind words about our staff mean a lot to us—we take great pride in offering warm and attentive service, and it is rewarding to know that we contributed to making your experience memorable. We are glad that you enjoyed the surrounding area, the convenience of our honesty bar, and the variety of breakfast options. It is wonderful to hear that you explored Malgrate, Lecco, and Varenna, discovering the beauty of the lake and its charming towns. We hope to welcome you back in the future for another relaxing and memorable stay. Warmest regards from Malgrate, Samantha Marchionni Guest Relation
GoPlaces13611016856
Overnattede i jun. 2024
Familie
10/10
Enestående
Slået op den 24. jul. 2024
I want to give you an overview in case you are looking at staying here. We came for a family wedding and stayed for a week. The property is a small boutique hotel associated with a larger full service hotel just down the hill. There is not staff onsite 24 hrs a day only from 7am to 11 pm. When you checkin take a picture of your room key card where they give you the wifi password and most importantly the CODE TO GET IN AFTER 11:00pm. The parent Hotel Promessi Sposi does have 24 hr staff if absolutely necessary. As stated Casa Sull' Albero is a small hotel (16 rooms I think). You get a hair dryer in the bathroom and carafe of water is replenished every day. There is only 1 iron for the whole hotel so I ironed all of our clothes for the week on day one so I wasn't scrambling on the day of the wedding. The rooms are small and sparse and beautiful. We had rooms 204 and 205. 205 is the best room in the hotel as it is bigger and has the best views. My kids were quite jealous. They will separate the king bed into two twins for your children for less squabbling but ask before you go because the cleaning staff are gone by 2:00pm and you will have to listen to your kids complain until the next day :) I will include a pic below from our room. The views are amazing. The bathroom is a wet room shower with a combination shampoo/conditioner and also body wash. Ladies, bring your own conditioner because no woman in the history of the world has been okay with a combination shampoo/conditioner, especially in the heat and humidity (you are on a lake after all) of an Italian summer. Casa Sull' Albero has a small pool and as it is July in Italy we were very grateful for it every day. They have an "honesty kitchen" where you can get soft drinks and juices and beer and wine and champagne and fruit and coffee. The price menu is there and it is very reasonable. Lovely to sit by the pool with a glass of Prosecco. No smoking inside but there are ashtrays outside in the huge garden overlooking the lake. I can't overstate the grandeur of the views. The private path to the parent Hotel Promessi Sposi is steep with gravel paths, steps, handrails and lights. It is not for unaccompanied children or the elderly or infirm. If you struggle with mobility you should stay in the Hotel Promessi Sposi instead. They have lovely terraced rooms to accommodate everyone. Like almost every town on Lake Como, Malgrate is built into the side of a cliff which makes it hard to get around if you struggle to walk for any reason. If this is the case, don't even think of going for a day trip to Varenna. Bellano, just one more stop on the train from Lecco, is much flatter, less touristy, has fantastic food and the gorges are stunning. Taxis in Malgrate and Lecco deserve their own mention. There are very few taxis and we had to walk from the train station in Lecco to the hotel after waiting an hour. Ask the front desk staff to book you transport well in advance. If you end up having to walk from Lecc
Oversæt
Svar fra overnatningssted: Dear Go Places, Thank you so much for your wonderful review! We are sincerely delighted that you enjoyed your stay at Casa Sull'Albero and found our amenities and services to your satisfaction. Your detailed feedback is greatly appreciated and will be very helpful to future guests. We are thrilled that you enjoyed the views, the pool, and the Honesty Kitchen. It is also great to hear that our team contributed to making your stay memorable. Your kind words about our staff mean a lot to us. We hope to welcome you and your family back soon! Warm regards from Malgrate, Samantha Marchionni Guest Relations
zcivel
Overnattede i dec. 2024
Andet
8.0/10
Meget god
Slået op den 14. jan. 2025
This is a boutique hotel where you stay between trees with a very nice view of the lake. I would recommend a lake view suite. Breakfast was a good open buffet. On our last day at the end of the breakfast saw people ordering plates. We were'nt told that we could order. Sleep quality was very good but shower was not because of the shower without door and the toilette was so close to it.
Oversæt
Svar fra overnatningssted: Dear Zcivel, Thank you from the bottom of our hearts for your kind words and for taking the time to share your experience with us. We are truly delighted that you appreciated the unique atmosphere of our property and the beauty of the lake view. We sincerely regret the misunderstanding regarding the breakfast options and any inconvenience caused. Your feedback is invaluable to us, and we will take it into careful consideration to improve our services and ensure an even more comfortable stay for our future guests. It was a pleasure having you, and we hope to welcome you again soon. Warm regards, Samantha Marchionni Guest Relation
fgmalzamanan
Overnattede i aug. 2024
Andet
10/10
Enestående
Slået op den 7. sep. 2024
My family and I stayed at Casa Sull’Albero September 2024. It was an extremely wonderful experience extra unordinary staff pleasant , helpful and very nice.
Oversæt
Svar fra overnatningssted: Dear fgmalzamanan, Thank you so much from the bottom of our hearts for your kind words! We are sincerely happy to hear that your stay at Casa Sull’Albero was a wonderful experience for you and your family. It truly means the world to us to know that our staff contributed to making your time with us so memorable, with their helpfulness and kindness. Your appreciation is a wonderful reminder of why we do what we do, and we hope to have the pleasure of welcoming you back in the future. Warm regards from Lake Como, Samantha Marchionni Guest Relation
AJ_Silva89
Overnattede i jun. 2024
Andet
10/10
Enestående
Slået op den 17. jul. 2024
I highly recommend this place, beautiful and great place to stay and great staff. The pool is awesome and also the views.
Oversæt
Svar fra overnatningssted: Dear AJ, Thank you ever so much for your kind words and for taking the time to share your experience with us and with the community. We are genuinely delighted to hear that you enjoyed your stay at la Casa sull'Albero and that our beautiful location, attentive staff, and wonderful amenities contributed to a memorable visit. Your feedback means the world to us! We look forward to welcoming you back in the future. Warmest regards from a sunny Malgrate, Samantha Marchionni Guest Relation
diah j
Overnattede i maj 2024
Familie
2.0/10
Slået op den 29. jun. 2024
We booked the hotel almost 2 months in advance. We booked 2 separate rooms. Upon our arrival, there were only 2 staff members at the reception and it was impossible to get the bags up because of how inconvenient their layout is. You have to climb up a set of 7-8 steps, and a rocky road to reach the hotel. After this already draining task the receptionist informed us about how their ACs aren’t working because of a thunderstorm the day prior, and how there isn’t anything he can do about it. If we knew this information a day prior, we wouldn’t have continued our stay in the hotel. The weather outside was 31-34° c and no one could’ve stayed a night without the AC. They gave us 2 rooms that did have AC but the temperature would’ve go below 23/24°c and it was as good as having no AC. The room was also much smaller than mentioned/shown in the pictures. The staff wasn’t helpful and upon a lot of convincing they said that they were able to get 4 of us 1 room at an extension of their hotel about 5-6 minutes away. We argued with them stating 1 room is clearly not enough for 3 adults and 15 year old, and that our booked was for 2 rooms, so it’s their responsibility to accommodate the same. Overall a terrible experience and the hotel had a complete lack of staff. I wouldn’t recommend the hotel to anyone else since the staff lack the basic courtesy to inform their clients about any problems occurring in the hotel which can clearly affect their stay. The extension of the hotel ended up being much better since it was recently renovated, had a better location & most importantly had a working AC which was a must during the summer here at Como.
Oversæt
Svar fra overnatningssted: Buongiorno Diah, we hope this message finds you all well. We wanted to touch base with you and personally follow up regarding your recent stay at la Casa sull'Albero. We are sincerely sorryand it deeply concerns us that your stay did not meet your expectations, especially considering the inconveniences you faced upon arrival. It is regrettable that our reception layout and the AC issues due to the thunderstorm were not communicated to you beforehand, leading to discomfort during your stay. Please rest assured that we will do our utmost to ensure a much improved and comfortable experience for all our guests as we take your comments into huge consideration. We understand the importance of a comfortable room environment, especially during hot weather, and we apologize for the inconvenience caused by the AC not functioning properly. We did our best to promptly resolve the malfunction, but unfortunately, the damage caused by the thunderstorm proved to be very serious after the technicians' intervention. We strive to provide excellent service and we regret that on this occasion, we fell short of our usual standards. We appreciate your patience and understanding during this challenging situation. Your comments are incredibly valuable to us as we continue to improve our services and communication with our guests. Furthemore, we are sincerely happy you appreciated our brand new sister property, Hotel Promessi Sposi, reopened after renovations in April 2023. Best regards from Malgrate, Samantha Marchionni Guest Relation
Gæstebruger
Overnattede i maj 2024
Familie
10/10
Enestående
Slået op den 2. jun. 2024
Beautiful location with spacious, well-appointed rooms. Biggest bathrooms in Italy. In room safe and numerous outlets requiring EU plug. Very friendly and helpful staff. Added security with a locked gate entry. Great big windows and outdoor seating area to enjoy the views. Easy access to the waterfront through the 'backyard' and adjoining hotel. Within walking distance of the Malgrate train station. About 20-25 minute walk into Lecco. The on-site restaurant is a bit different. At the Honest Kitchen you leave a note with what you take and eat 24/7. You can also order some other items from the desk. Breakfast buffet each morning (not included in room rate).
Oversæt
Svar fra overnatningssted: Dear J, Thank you so much for your kind words about our special Casa sull'Albero. We are sincerely delighted to hear that you enjoyed our beautiful location, spacious and well-appointed rooms, and the bathrooms. It is wonderful to know that you appreciated the in-room amenities, our friendly and helpful staff, and the added security of our locked gate entry. We are pleased that you enjoyed the great big windows, outdoor seating area, and easy access to the waterfront. The convenience of our location, within walking distance of the Malgrate train station and a short walk into Lecco, is something we are particularly proud of. Regarding our on-site restaurant, the Honest Kitchen, we are glad you found it unique and convenient. We strive to offer a flexible dining experience with our 24/7 note system and additional ordering options from the desk. We sincerely hope the breakfast buffet each morning was a pleasant start to your day. We truly appreciate your feedback and look forward to welcoming you back in the future. Warmest regards from Lake Como, Samantha Marchionni Guest Relation
Gæstebruger
Overnattede i mar. 2024
Forretningsrejsende
10/10
Enestående
Slået op den 29. apr. 2024
It is the real gem! Prestigious, very nice and special! One of the best hotels I ever been in north Italy. If you are looking for a real break, pure joy and tranquility than don’t hesitate! My only regret is I did not have time to spend more than two nights. Thank you!
Oversæt
Svar fra overnatningssted: Buongiorno Wald, we hope this message finds you well Thank you ever so much for your kind and generous words. We are absolutely delighted to hear that you found our hotel to be a real gem and enjoyed the outstanding views of the lake and surrounding mountains. It brings us immense joy to know that your stay with us was filled with pure joy and tranquility. We sincerely appreciate your compliments and we hope to have the pleasure of welcoming you back for a longer stay in the future. Thank you once again for your wonderful feedback. Warmest regards from Lake Como East Side, Samantha Marchionni Guest Relations
Gæstebruger
Overnattede i feb. 2024
Par
10/10
Enestående
Slået op den 25. mar. 2024
The hotel is minimalist in style and has comfortable rooms with large, comfortable beds and huge windows to see the lake and surrounding mountains. The staff are wonderfully attentive. We used the sister hotel, hotel promessi for the beautiful spa, bar and dining yet stayed at the quieter, boutique casa sull Albero. Great location being just 10mins walk into Lecco and within easy drive to Bellagio and the ferries. I would stay here again.