Georgia's Garden by Omilos Hotels

I would recommend this hotel for anyone who wants to be near the beach and based in the Heraklion area. We were out of season and there only seemed to be one taverna close by, which would have limited our eating options, had we stayed longer, but we did see a another place 5 minutes walk away on the main road. The hotel itself wasn't doing meals other than breakfast. It has a lovely garden with swimming and spa pools as well as sunbathing areas. We had a hire car so it was great that the hotel had its own carpark. There are tea and coffee making facilities in the rooms. Our kettle didn't work and we reported it to reception, whereupon, they quickly replaced it for one that did. The staff were really good. The breakfast was excellent with a comprehensive range of cooked and cold foods, yoghurt, fruit, nuts, cereal, breads and pastries. The rose jam was especially nice. One possible disadvantage was that the building next door [that our balcony looked out on to] appeared abandoned and uncared for. So if you wish a better view from your balcony, ask for a room that doesn't face south.

We needed a room for one night in order to make a plane flight in Heraklion. It's the beginning of the season on Crete. This hotel had been closed for renovations and was just opening for the season. They weren’t ready. The room was clean and the fixtures new. However: the toilet did not work properly- it wouldn’t flush or fill, the refrigerator was not working and had to be plugged in, THERE WAS NO HOT WATER, the satellite TV that was advertised was not hooked up. We had booked a room with a queen bed but got two twins pushed together, each made up independently. We were offered another room but the door to that room wouldn’t close so we kept the room we had. The toilet issue was resolved in the evening but before that we had to use the toilet across the street. We made this reservation well in advance; they knew we were coming and I suppose they could have canceled us last minute (big problem) but didn’t. They knew we were coming though. In all, I must say that the staff was as friendly, helpful and hospitable as they could be working with the situation that they had. Also, there garden, pool, bar area and eating area looked very inviting. I’m sure that in season, this hotel would be a good spot for a short holiday as it’s steps from the beach. They just weren’t ready to open.

An amazing hotel in Herakleion not so far away from the centre. The location is perfect if you want to relax. I traveled for work and it was just what I wanted. Katerina at reception and Roksana at the Restaurant/Bar went above and beyond to make my stay as comfortable as possible. A real value for money hotel with great facilities. Thank you for your hard work !

what a welcoming and happy reception team, they were just lovely and we always had a giggle at some point in the day. I loved my stay here and felt very safe and comfortable. My room was a good size with a great shower! The beach is literally about a 3 minute walk away and the bus to Heraklion about 20 mins by bus. It was very peaceful when i went and would def recommend, i will be back! Thank you for making my stay so memorable.

Arrived and already the staff was extremely welcoming tam and Sophia and helped when struggling to find out booking made to feel at home with no hassle. Room was spotless with good bathroom facilities and air conditioning. The garden and pool area is beautiful. The reception staff was also very useful especially elizabeth when wanting to book taxis or find placed to go she also helped us figure out the buses. This hotel is unreal and very underrated, cannot wait to stay again!

We stayed at the hotel from 25-10-2023 to 1-11-2023 The staff were very welcoming & helpful, especially Elizabeth on reception. Our room was a good size & very clean as was the whole hotel. We had a good sea view from our balcony. The bed was very comfortable & clean. Towels were changed as & when we requested. There were small bottles of body/shampoo in the shower/bathroom. The self service breakfast was excellent with a very wide choice of both hot & cold food & drink. We did not have any problem with noise. Overall good value for money. A Big "Thank You" to all the staff from M & A Woodward, England.