Gæstebruger
10. september 2024
Poor management and totally noisy place (we were woken up twice a night, first by loud guests between 9-10:30pm and then by construction work 5m next to our unit at 7:45am). Unlucky BUT the worst is that nobody cared and nobody was reacting after contacting management which could easily have made our stay nice by preventing this from happening but they didn’t care! During our two days the owner didn’t postpone construction 5m next to our terrace to the following day where no guests would have been disturbed - so in the end we had 1,5 days with partly a chainsaw noise between us and the elephants. Owner promised first to reimburse us but then never came back to us afterwards. Only reached out (complained!) to me after I gave the review (watch out: the restaurants reviews are biased since they give out free drinks for every good review!). Shame, the place has such potential! The view is amazing but it seems management let go down the place, also rubbish around the chalets - and all that 1m from the Kruger fence! Unspoiled and quiet nature: forget it! Go somewhere else if you want to relax. Also no security and very poor internet. Seems I am not the first one with similar complaints! Such a disappointment because of there is a nice view, nice chalets but for a little bit of more money you can get much better lodges around.
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