Diva Lombok Resort

The bedsheets were so dirty, I had to ask the staff to change them, even afterwards they were still not very clean. They did not have towels for the hands nor for the feet so after the shower you just wet your room. Even the beds by the pool were not clean it looked like it had bird poop on it. The bathroom was really unpleasant, old, and was not the cleanest. They were supposed to clean my room when I was out but that did not happen. I had to extend my my stay, and my room was changed, there was no comparaison between the two room. The second room was way cleaner, the bathroom was fine and I had TOWELS! The staff was helpful , despite the fact that one of them was lying to my face many times, they made me pay 350k for laundry which is 20€ when I never paid more than 100k before. When I asked how much was the laundry the staff told me 50k, it’s only when I came back to get it that he told me it was per kilos so I will have to pay 350k. Of course they « could not » give me my money back. I would find another hotel if I were you, they always want to scam you and take advantage of you !

前台小哥哥人特別好，我的轉換插頭帶錯了，附近也沒有賣的，他一直在幫我問他的同事，最後終於幫我借到了，退房的時候説這個轉換插頭送我了，因為這邊可能不太好買，真的特別感謝。 服務，環境，和飯菜都很棒，推薦大家預訂這家店哦

2층, 스위트룸에서 2박을 지냈어요. 잘 쉬었다 갑니다.