Casa d'Bali, Bali Residences Melaka

Customer service is very slow in response. Instructions given is not clear on ow to check-in. Key cards has no indication on where to use. Keycard is very difficult to detect the door lock and parking. Call customer service nobody pick up the call when I'm stuck there. Phone coverage was very bad at the lobby. Room: Simple but bed sheet with stain on the sofa bed. Only 3 blanket provided but stated 2 bedroom with 4 beds. Wifi speed is very very bad at night. Room is Not "clean" is the TV on by itself at midnight. Very difficult to get into the lift during peak hours, waited very long for the lifts. No enough lifts to service the crowd. Will I return: NO NO NO!!

#winhkflight We stayed at Bali Residences for 1 night. It is located in Kota Laksamana which is located in between the main attractions in Malacca. The unit we stayed in is well equipped. This Unit allows up to 6 adults. It has a double bed, sofa bed and 2 futon mattresses. However it is just a 1 bed, 1 bathroom unit. There's a microwave, water filter, WiFi, smart TV, fridge, stove and washing machine. It is a city view unit without balcony. Just a small air-cond ledge big enough to fit 1 adult and dry your clothes. The facilities are quite good. Huge swimming pool, water park for kids, sauna, gaming centre, cafe, hotpot restaurant, gym, tennis, basketball, futsal and even a small skate with rock climbing area. Overall I would recommend this homestay. It all depends on which owner you're renting from.

Good location, very near to everywhere. When we check in the cleaner seems to just finish cleaning, still have bubbles and foams everywhere in the washroom 😂