Raffles Makkah Palace

Our favourite place to stay in Makkah - cannot fault the establishment in their services. Special thanks to Fahad (who assists with room services) who looked after us very well

EXCELLENT

The hotel is awesome, so close to the Haram. The staff was good

Very clean hotel, close to Haram, plenty of food options in clock tower

The raffles hotel in other locations is of a much higher standard. The suite that we were staying in Makkah was tired and needs refurbished. The bathroom tiles, flooring and shower need to refurbished and need replaced. Walls could do with freshening up as they are marked in many places. Better dusting could be done around the suite- dust was on the skirting boards, lamps etc. The curtains were as though they have never been washed and are stained/marked. We reported issue with the noise of the bathroom fan in the toilet area, however this was not addressed. For the high price we paid we expect the suite to be in a much better condition. My husband and I were annoyed that the suite did not live up to the raffles in other countries we visited.

Best hotel in Makkah

Konumu ***et güzel mescid e yürüyüş mesafesinde kaliteli başarılı bir otel

I want to extend my sincere gratitude for making my stay truly special. The personal touches, such as the cake for my birthday and the special chocolates for each of my children, made us all feel incredibly welcomed and happy. My kids were thrilled, and it’s moments like these that make a stay memorable. Your attention to detail and the kindness of your staff exceeded my expectations. I will be recommending your hotel to friends and family, and I look forward to staying with you again in the future. A special thanks to Shatha (if I’m not mistaken) Warm regards, Sara

Quiet hotel and professional staff. The suites are clean and the furniture is great. Breakfast is varied and satisfies all tastes. Al Qasr Restaurant and the outdoor seating with the amazing view of the Haram. The Arabic coffee employee at the reception has a special greeting. The hotel management is attentive to the smallest details. The stay was enjoyable. Thank you.