Raffles Makkah Palace

EXCELLENT

The hotel is awesome, so close to the Haram. The staff was good

The raffles hotel in other locations is of a much higher standard. The suite that we were staying in Makkah was tired and needs refurbished. The bathroom tiles, flooring and shower need to refurbished and need replaced. Walls could do with freshening up as they are marked in many places. Better dusting could be done around the suite- dust was on the skirting boards, lamps etc. The curtains were as though they have never been washed and are stained/marked. We reported issue with the noise of the bathroom fan in the toilet area, however this was not addressed. For the high price we paid we expect the suite to be in a much better condition. My husband and I were annoyed that the suite did not live up to the raffles in other countries we visited.

Best hotel in Makkah

تعامل جيد مع راشد و ريحان و حمدان و ناصر بتلر سيرفس الخدامة رائعة و الغرف مرتبة This guy nearly Amazing and really enjoy it.The visibility of rooms are really amzing. Insha allah next time to come here raffels makkah palace………………………………………….

This was my 2nd stay in 2 years was fantastic from check in to check out we were treated like royalty.took the half board this time which I was disappointed as no options for vegetarians as soon as the management team were aware Mr Ayub and team including Hamden the went up and beyond to cater for me and my father at breakfast. And also Mr Anshad and his team including Iqbal were so helpful at dinner they made sure our vegi options were on our table the chefs were also fantastic came back to this hotel as Mr Nauman looked after us also shout out to Mr saad Mr Hussain and Mr Meshari the reception team well done to the raffles team.10 out of 10