Swissotel Makkah anmeldelser

It was my friend's first umrah trip so I booked the room with kaabah view and I was so glad I made that choice. We got the room on the highest floor with beautiful view of haram 😭

Amazing stay , thanks for all the staff , and thanks for sultana from reception check in staff .

One of the best hotels I have stayed at. Extremely close to the haraam with two entrances either via outside the street past al safah tower or can go through the clock tower. You have the option of both safa tower and the clock tower for food and shopping. The service was brilliant. Honestly there is absolutely nothing I could even complain about. If I was to return again I would 100% book again. The staff are absolutely amazing.

I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience. Check-in Experience: The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If you’re an Accor member, the experience is even more seamless and rewarding. Ambiance & Cleanliness: From the moment you step into the hotel lobby, you’re greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom — creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside. Guestroom Experience: The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating. The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities. Hotel Accessibility: A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators — a huge plus in terms of convenience. Service & Flexibility: The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort. Final Thoughts: Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether it’s the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again.

Our second visit to Swissotel.Very close to Al Haram,about 5min walking.With city view room,u 'll get to see part of Al Haram too

I'm sensitive to the air conditioning temperature, and it was easy to control the room temperature. It's close to the taxi stop after checking out the hotel. Thanks shahid!

Majestic Kaaba view from the room. Extended stay for late check out at 50% daily price.

We had a wonderful stay during our visit .Will come back again soon if Allah permits.. InsyaAllah..

So nice and beautiful view I will comeback with my family soon

The location is unbeatable, right by the Haram. If possible, choose a room overlooking the Kaaba – it’s a unique experience. The breakfast selection is vast and incredibly tasty. Overall, a top-notch hotel that I can wholeheartedly recommend.

Big thanks to receptionist Mr.Jawad for his kindness. All perfect, just a little disappointed with the breakfast menu, not much choice like Ramadan last year, very boring for a 5-star class

MasyaAllah tabarakallah semoga bisa nginap di sini lagi ramadhan 2026..masjidil haram view .. Amin

I have best experience for my umrah *************, near from everywhere

Enjoyed our stay there