Swissotel Makkah

I had a wonderful experience during my stay. The location was excellent, just a short walk from the Haram, especially near King Abdul Aziz Gate. The rooms were comfortable and very clean, making it a relaxing place to return to after a long day. The breakfast was decent, with a large variety of options to choose from. I also enjoyed the view of the Haram from my room. One great convenience was being able to pray in the room during busy times, as the sound of the congregation from Masjid al-Haram was played in speakers of the room that you can turn on or off according to your comfort. The only downside was that the washroom was a bit small, but overall, the stay was very comfortable.

On my arrival just in 2 minutes my room key was in my hand. Very friendly staff. Neat n clean room. We stayed in Room 2932. Our floor manager services was excellent. A wonderful guy. Every day he ask if we have any issue. Nice Kaaba view. Food was tasty & soo much choices. This hotel is awesome. Definitely will come back soon.

This is a super extreme luxurious and very well maintained with highly trained staff. From room maintained to room decoration till each and everything is perfect 10/10 for this lovely hotel.

The room is big and nice. Really easy access to anywhere. Bed is comfortable except for the breakfast is not worth it because dont have many choice.

Based on your main points, it seems the Swissotel Makkah has a prime location near the Haram, but it suffers from being an older property with constant crowding. Additionally, the rooms are small, and the food is only average with disappointing breakfast options.

Hotel is further back for what you pay and it’s a bit outdated. Cleanliness is not so great. We had issue with the AC it kept cooling I was very cold and the duvet was very thin. Other than that everything was averagely good.