Gæstebruger
1. april 2023
I put on my new abaya and new trousers underneath, left my room feeling excited to go to Masjid Al Haram for fajr prayer. I’m walking in the lobby and all of a sudden I slipped and fell in the dirty puddle of water. Turns out they were cleaning the floors and gathered all this dirty water (huge amount) and didn’t think to put a wet floor sign up. Ended up hurting my hands and knees. When complaining, they said they moved the sofa so we should’ve known about the puddle.. not taking ownership and I didn’t receive one apology. So embarrassing and hotel should be very embarrassed too, if not more.
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