Address Jabal Omar Makkah

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

Hotel is realy nice very near to kabe car bus all is best breakfast is very very nice persons of hotel all is friendly very nice

I visited with friend the hotel is very close to Masjid al-Haram. Clean and quiet service was excellent breakfast was great

I stayed at this hotel during my trip, and it left a truly positive impression. The unique design and concept of the hotel make you feel like you're on another planet! The rooms are modern, spotless, and very comfortable, with attention to every detail. One of the standout features for me was the dining experience. The availability of a wide variety of halal food was a huge advantage. This is especially important for travelers with specific dietary preferences. The food was fresh, diverse, and absolutely delicious. The staff was courteous and always ready to assist. The hotel’s location was another highlight – close to many shops and attractions, making it a perfect base for exploring Guangzhou. I highly recommend Guangzhou Planet Concept Hotel to anyone looking for comfort, excellent service, and a memorable stay. It’s definitely become one of my favorites!

The checkinn counter staff service is terribly unprofessional (not what I was expecting for a 5 star global hotel chain group). I had to see duty manager for support, as the checkinn counters staff were not welcoming at all.

Absolutely lovely, staff are amazing, view of the harm from prayer area is priceless Will definitely book again Great work amazing hotel